5-star customer reviews

Jamel-Kylee and Luis were fantastic. Arrived right on time. Professional and quick. Could not be happier. Highly recommend this service!

Onon and James were super quick and professional and could not have made moving my peloton any easier! Would use them and Lugg again!!

James and Onon were exceptional! My 85-year-old mother purchased a HEAVY butcher block kitchen island on a whim. They were so fast, we made them wait a few moments at her house before we arrived. They evaluated all the imperfections of the product at the point of pickup and sent us photos. They were beyond patient with her and put it where she requested. I wanted to give them a 5 star review, but the link sent was broken. Customer service was every bit as responsive, swift, and professional as the Luggers were. I would not hesitate to use this service again, as customer service seems to be a dying art. This is a classy operation.

Very fast and cleared the items with ease despite all my cats. They even found some family photos in a stool that I didn’t even know weee there. I would have lost those forever. Thank you.

This was the best experience ever!!! Guillermo and Alfredo We’re so helpful, professional, fast and efficient. Definitely going to recommend lug.com to everyone I know based on today’s experience. Thank you!!

They were super fast and helped moved another item for me. It was very kind, would 1000% use them again. Highly recommend booking this team!

These guys were very professional, on time, very thorough and conscientious. I will definitely be interested in their services again!

Exceptional communication, professionalism and outstanding customer service! This was our first time using this company. We will hire this company because of our experience with these outstanding individuals. We could not be more happy with their commitment and service today!!

Fombeoh and Atiqullah did a great job with our Lugg pick up and drop off at Goodwill! We had a large donation and they were quick and efficient! They got the job done quickly! We would use Lugg again!

Nice job despite 7 in of snow and some trouble getting the truck into the location, but they made it work we're on time and efficient and didn't damage anything. This is a great service!

Jose and Scott were amazing! On time, communicative, and SO helpful and friendly. They delivered our large couch up a few flights of stairs to our unit with impressive ease. The couch was delivered quickly, safely, and neatly and we are beyond thrilled. Would highly recommend these Luggers!

I appreciated how quickly they picked up and delivered our new couch. They both were very pleasant and it was also nice to be able to track where they were on the route. I recommend!

Awesome job! Could not have asked for better movers. They truly went above and beyond. They were the best!

Alex and Scott always do an amazing job!! This is my 2nd time with them, and I will make sure to request them if ever needed again.

Andrea and Cesar are awesome! They were very professional and approachable. They made quick work of the items we were donating to a local charity. They helped us moving large articles of furniture. On the delivery end, they helped someone in need with a comfortable bed to sleep on in the near future. Many thanks!

They moved a very heavy, bulky cocktail table out of the house for me. Anyone else would have said it was too heavy and left it, but they figured out a way and got it done. When the donation center wouldn’t take my couches, they had no problem going to another center. Thanks so much for your hard work.

I have MS and I don’t always have the ability to do the things that I used to do. These two lugs (weird) handed everything for me. Broke down boxes, cleaned up, put furniture together… basically anything that I needed. I never felt judged or degraded in any way , even though I struggled with the app and had many empty boxes and open crates to handle. Thanks again

Alex and Angelo were amazing in moving my giant couch. I cannot believe they were able to make it fit in the truck. They were so helpful and friendly.

I had a complex sectional that was wired for 3 recliners. They did a great jobs b of setting up. I hope to work with them again some day. Camille Lester

Nathan and Angelo were so helpful, friendly and moved all of my items quickly. I really appreciated them!

Isaac and Jose were great. Very efficient, especially with moving more challenging items downstairs. Took extra care in making sure they didn’t scratch the floors. Great experience.

Fantastic first experience with Lugg! Wish I had known about them sooner. Will recommend them to everyone.

I am above pleased with the exceptional help both Onon and Jesues provided. They tag teamed my project with efficiency, finesse, and skill and went above & beyond. My storage pod was so skillfully organized. I'm very happy with the work. I highly recommend them. This was my second experience with Onon and his pod organizing skills just leaves me speechless. Great job gentlemen!

SO efficient and respectful. Very prompt and courteous. We’re thankful for this service, and will happily recommend and use in the future!

Jose and Scott were amazing. They somehow fit all of my stuff in the truck and brought everything in efficiently and even helped me put things together that would have been really hard for me. Can’t recommend them enough!!