5-star customer reviews

Michael and Jerome were honestly amazing. They were very communicative throughout the process. They were very familiar on how CB2 works. When they delivered it into my home they did an amazing job. This was my first time using a service like this and I will recommend this to everyone because it was so efficient and easy! Thank you Michael and Jerome !!! You guys were the best!

Julio & Nestor were timely and very careful when handling my furniture which I very much appreciated!

Fombeoh and Atiqullah did a great job with our Lugg pick up and drop off at Goodwill! We had a large donation and they were quick and efficient! They got the job done quickly! We would use Lugg again!

The team did an outstanding job! They communicated effectively among themselves to determine the safest and most efficient method for moving a heavy table top from the first floor to the basement. They also assisted in installing the legs and carefully turned the table over, ensuring it remained undamaged throughout the process. My first time using this app and very very pleased. Thank you very much! Mona

Michael and Jerome were excellent for my recent move in DC—attentive, efficient, communicative, and very friendly. Would hire them again in a heartbeat.

Not only moved all my pieces so carefully, but also reattached the legs to the table for me. Super nice guys!

Every piece was well cared for and the team arrived promptly, worked quickly, and were very easy to work with.

Both Erick and Rex did an amazing job with a challenging piece of furniture. I would recommend them to everybody! Thanks guys!

You made a great first impression on a new customer and we REALLY appreciate you rolling with a couple changes. Thank you!

They did a great job. They dropped it off and were in & out in minutes. The dresser was solid wood and they got it up the two flights of stairs like nothing. I will definitely use this service again!

Really great job, exceeded all of my expectations. When there was a delay in pickup, Lugg upgraded my van to a box which was very appreciated. The movers texted me every step of the way before their arrival.

Excellent experience! They did a fantastic job making sure the pieces were carefully handled. Highly recommended!

I have used Joshua before and he always does an amazing job. He and Luis are a great team. They were so kind and careful with my deliveries. Please be sure to treat them well. Thank you Lugg.

Michael and Emmanuel were the best movers I’ve had so far on this platform. Exceptional, would absolutely use again.

★★★★★ Outstanding Moving Experience! I had an amazing experience with Lugg. From start to finish, their team was professional, efficient, and incredibly careful with my belongings. The booking process was smooth, and they provided a clear estimate with no hidden fees. On moving day, Michael and Jeffrey arrived on time, worked quickly, and handled everything with care. They made sure nothing was damaged during the move. They were also friendly and accommodating, making a stressful day so much easier. I highly recommend Lugg to anyone looking for a reliable and stress-free moving experience. I will definitely use them again in the future!

I have used Jerome and Michael before, and they are fantastic! They are very efficient, and take close attention to detail. They’re very careful with wrapping individual items, inspecting before they move anything and send these photos. They called to let me know they are on the way and check in with me periodically with any update. I’m very grateful for love and thank you for such wonderful hired. Five stars all the way around.

Abimbola Adeyey and William got the job done quickly and were careful with our furniture. It took less than 30 minutes to finish the job and the whole process was easy and painful free. They were great to work with!

Fabulous job! The movers were very professional and friendly. So glad the Lugg is on the east coast now!

They were on time, communicated well and super helpful and willing to move my items! I appreciate it and would definitely use this company again! Thank you, Kyoungmin & William!

Benjamin did a great job! He had a good eye to make sure all of the pieces fit in the van and took care with the boxes. Fombeoh was also very helpful. Although he was on his phone for a good portion of the move at the pick up location he was helpful and worked well with Benjamin

They were incredibly fast. They were easy to work with. When salvation Army declined some of the donations, they took them to Goodwill industries, which did. I can’t trave enough about them. They were princes.

Michael and Jerome were amazing! They were friendly, knowledgeable, and treated my belongings as their own. Would definitely recommend them to anyone. Thanks guys!

They were extremely courteous and professional, wrapped my furniture with care, and safely moved my donation to Goodwill. I could not have asked for better service, and I would be honored to work with them and Lugg again.

As always, they were professional and treated my things as if it was theirs. I highly recommend Michael and Emmanuel. Thanks guys!

Eugene & William were extremely nice, careful with the furniture, swift, and very patient when there was a hangup at the donation drop-off location! Very grateful that they were assigned to my task.