They were incredible! Great at communication before they picked up item and upon delivery. The furniture piece was tricky to move into my 3rd floor condo. They did amazing problem solving to move it safely and quickly upstairs. They were so helpful and fast. I would use them again to move anything! Fantastic!
CCaitlin in Geneva, IL
Lansana and John exceeded my expectations with their impeccable delivery service! Swiftly handling my Crate and Barrel couch, they showcased remarkable efficiency. Their exceptional communication skills and willingness to go the extra mile left me thoroughly impressed. I eagerly look forward to relying on their outstanding service again in the future. Truly a five-star delivery experience!
SStephanie in Naperville, IL
This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.
MMike in Los Angeles
The admin was horrible. Changed the day without consulting me. Couldn’t contact in timely manner. The only saving grace were the delivery men. Without their follow through it would have been a waste of time and money.
AAllan in Chicago, IL
Lansana and John were exceptional. When they came across roadblocks, they kept trying and didn’t give up. I am so beyond grateful for their assistance with my delivery. Words cannot properly express how happy I am with their service.
NNajlia in Chicago, IL
Ramiro and Fadil were very professional, prompt, and helpful. Not only did they pick up early, but they also helped me get furniture protector pads on the feet of my couch and helped me get it set up. This was a tricky delivery - two wide couches up a wrapping staircase - but these two made it look easy. Thank you!
SSophia in Naperville, IL
Very professional and very polite. Took off the plastic. I do really line the profile picking up and delivery time was 5 plus stars. I will use LUGG again and will refer this company.
CCheryl in Chicago, IL
They were outstanding and so kind and courteous and went out of their way for us and our family - thank you so much. Best delivery experience we’ve ever had!
DDr in Chicago, IL
These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.
GGary in Houston
Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.
KKristin in Los Angeles
Gerardo and Alejandro were really friendly, great to work with, and delivered our items with care. I would highly recommend them and would use them again for furniture delivery!
SSauming in Naperville, IL
Danny and Nicholas were great! Safe, professional and very communicative. 100% top notch delivery. Thanks guys!
JJoe in Skokie, IL
Excellent customer service same day delivery reassembly and disassembly of furniture great movers 10/10.
KKorsica in Chicago, IL
Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!
RRebecca in Austin
Jose and Freddy were fast and easy with furniture delivery. They inspected the pickup and sent updates. Would definitely use again!
MMegan in Naperville, IL
They wrapped the furniture and were very professional and friendly. We tipped them in cash during the delivery.
RRobert in Naperville, IL
Great guys! They were sharp on time to pickup my furniture at the store. Delivery was fast and with care. Thank you.
DDomingo in Algonquin, IL
William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would
Recommend for furniture delivery, hauling,
And taking stuff to donations.
MMelisa in Washington, D.C
Excellent service!! Friendly, fast, more than helpful, efficient! Made my day so much easier with the help! Could have never done so myself. No time wasted between delivery! Most efficient and speedy service!
JJASMINE in Carpentersville, IL
Just good guys using their heads with polite, good manners. Careful and speedy delivery of recliner chair thorugh tight doorways. Well done.
MMichael in Chicago, IL
Had a great experience with the delivery from Kamerin and Julian. They were timely, super professional and accommodating when we had to work with any building challenges.
PPriya in Chicago, IL
Carried a heavy credenza upstairs, and then downstairs. Put it exactly where I asked him to and help me arrange some of the things that had to go on it.
On time and very communicative. Very friendly, very courteous. Would use them for a move/delivery anytime.
JJeffrey in Naperville, IL
Movers were Very polite, professional, and helpful. Quick pick up and delivery and very smooth process.
aanne in Chicago, IL
Quick service. Made sure they had the right address and item for pickup and delivery. Brought the heavy box to the room efficiently and without damage. Thanks!
EErvine in Oak Brook, IL
Best delivery I have ever experienced! They were SO kind and helpful, looking forward to booking with them again!
ZZaina in Naperville, IL
Very friendly and quick getting my new couch in. Helped me get it all set up and put in spot I wanted it. Was very careful upon delivery too. Nice guys with great work ethic overall!
KKyle in Naperville, IL
Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.
MMark in San Francisco
They rocked it! Professional, friendly and
the communication was on point from pickup to delivery. 100% recommend them and if I need to move anything in the future, they will be my first call!
PPeggy in Lincolnwood, IL
These gentlemen were exceptional. They went above and beyond to help me resolve an unfortunate sizing issues that prevented the couch from fitting in the elevator. Kind, professional, friendly. Thank you Freddy and Matthew. You made the situation much less stressful and the delivery process seamless.
EEvelina in Chicago, IL
Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.
CColeen in Los Angeles
I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐
KKim in San Diego
Expert movers, handled my new dining table with care and were very friendly. This was my second delivery with Lansana—he is great! Highly recommend.