5-star customer reviews

They delivered packed furniture piece (dresser) and lugged to basement temp storage. They unpacked shipping box, removed packing material for fee, and installed drawer pull hardware. They were polite, friendly, and professional throughout. We were happy to tip them.

The team who moved my stuff was great but the app was not functional. There was no way to contact the movers and I felt so bad leaving them in the dark.

Master tetris movers. Moved a huge couch into a small space with not a single ding to a wall or door frame. Kind and patient too.

Lugg is the best! I wish you had a moving truck vs. a van so we could have moved in one trip since it's charged per minute. Ended up being the same price as a moving company (with a full size truck), if not more, even though we only had boxes and a couch, mattress, tv stand and desk, but the movers were great, friendly, helpful, and timely. If we could've moved in one trip, it would have been highly worth it.

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

Movers were nice, communicative and very efficient!

Friendly and helpful. They were resourceful with getting some of our larger furniture into the storage unit. Very careful with our things.

Jose and Ramon were excellent movers!!! They were efficient, kind, and organized. Our move could not have gone better, and we really appreciate all of their hard work!

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

Eric and Jake did an amazing and speedy job moving my furniture out of a storage unit and into my apartment! Thank you guys!

Quick, efficient and very personable! I have my mom moving in October so now we know where to go for movers!

I was looking for a needle in a haystack in my storage unit. They had good ideas of how to approach the big task. They were great!

These guys, in this heatwave and our elevator light went out, moved everything from our U-Haul in such a fast and efficient time. Super helpful and friendly movers. Worth every damn penny

Great movers! Helped us put everything back together and generally we’re great and friendly people. Thank you!

I was feeling overwhelmed with the task of sorting my storage unit and separating out new home vs. future storage. Keith & Cobey we’re able to approach this clearly and we knocked this out quickly. Definitely would call then again for future needs!

Cobey and Claudio were so helpful and friendly!! I couldn't have asked for a better experience with these two. They were super efficient, hard working, and wouldn't let me do a thing. 100% would recommend to anyone, and I would most definitely use them again in the future. If you're on the fence about hiring movers, do it. It's worth every penny!

They both really cared about my home and were very careful moving my items from upstairs to downstairs. Fredy has been one of my Lugg movers in the past and it was so nice to see him again. Celerino was just as wonderful to work with. I would highly recommend Lugg and both Fredy and Celerino.

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

AWESOME movers! Incredibly helpful, very friendly, quick and efficient. They even placed and assembled the couch carefully and right where I wanted it. Awesome team!

Austin and Richard were incredibly professional. They were punctual, friendly and efficient. They assessed everything we had and made sure they could fit it. Their gear and vehicle were professional. Both worked quickly and saved the day to fit everything we had very securely and respectfully into a small storage unit. I would call both of them again if I needed to move. Thank you!

I felt very comfortable with them and I appreciated that they asked for my preferences with priorities for what got loaded into the truck first and where I wanted things placed in the storage space. They were so helpful!

Friendly movers, very efficient. They even took the furniture to a different thrift store when the first one wouldn't take my items. That was above and beyond and really helped me out.

Best movers I have worked with! They are smart, efficient, creative, kind, and super strong. You won’t regret having them help.

Good movers and got the job done the same day withon a few hours of our purchase. I had to ask one of the guys to put on a mask which he did willingly. I gave a cash tip so did not tip again through the app.

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

Young, courteous, strong and careful movers! Thank you!

Carefully strategized how to get the furniture out without damaging walls. Listened to my requests about furniture placement in storage. Friendly. Would highly recommend.

These movers were the most courteous and polite movers we’ve ever had. They went above and beyond all expectations. LUGG should be proud to have them representing their company!! The best of the best!!!

Josh and Ahmed were stellar. Extremely efficient and smart movers, they were strong, careful, caring, kind, and funny. I enjoyed my morning spending time with these two. They improvised well with our situation and clearly cared about providing excellent service.

Very kind, quick and professional movers! They delivered a couch to my home and even helped move out the old couch—removing the legs for me to fit out the door. This was my first time using the app and I will definitely use again.