5-star customer reviews

They are very professional, taking pictures before packing furniture and after unpacking furniture, detailing the details of the furniture before and after moving.

LUGG was a great service. Jamel-Kylee and Luis were fantastic. Hauled away furniture professionally and quickly. Arrived the same day. Highly recommend!

Super fast in delivery and even helped me lugg some furniture out of my apartment and into basement. Went above and beyond!

Amazing team, service, and delivery. Friendly, ahead of schedule, communicative, and extremely safe and cautious. We had a huge solid wood piece up 2 flights of townhouse stairs. Extra cautious and protective of both the piece and our house.

Great delivery service. Moved our old sofa and picked up the new one. We will definitely use again. Thanks!

Went above and beyond to help with the delivery of a difficult bed base that kept moving around. Then offered to help with the mattress too. Very pleasant too!

Great service done by Diego from Lugg, excellent handling of the furniture

Problem solving, collaboration and working efficiently. Would definitely want them on my next delivery

Excellent service! Super fast, navigated a complicated delivery with a huge couch in a small doorway. Perfect job!

Wonderful, great, exceptional. Accommodating graciously. We would call them for any future need of delivery they can do!

The delivery man were quick efficient and professional once they were here however I did not know they had to come from Seattle to pick up in Silverdale and drop off in poulsbo Macy's should have had someone on this side and not have to have someone drive that far for one pick up drop off. I tipped the men individually here so it does not need to be added on to my bill.

Rock stars! I felt so safe with them in the home to my kids and they wrapped up the digital piano so well for careful delivery and setup!

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Abel and Omar provided timely, professional service and helped with the furniture placement to ensure it was exactly as I wanted. Lugg movers never fail us!

Peter and Jeremiah were awesome ! Arrived early …. Very efficient and friendly ! I was so grateful ! Thank you ! I did tip them with cash after the delivery was complete !

Great communication with on time delivery and efficiency. Cash tip was provided to them for an excellent job.

They did a great job communicating with my on my delivery and installation. They were friendly and professional.

They were friendly and helpful as I organized my items for delivery. They were also very helpful in my understanding of who takes what items, and that I should call ahead on certain clothing items. But they took care of all of it for me! I will use your service many more times in the future and hope I get Mohamed and Tony again. Thank you for great service!

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

All around excellent move! Barely 20 minutes from the time I requested in the app until they were already getting started loading my stuff. When it came to delivery they were highly efficient and professional. Perfect moving experience

Superior customer service, respectful treatment of the delivery, and very nice. Great job and thank you!

There was a messup on my part (I entered a wrong pickup address). The guys handled it gracefully, helped me find the right address, and still managed to do the delivery on time. Awesome!

Ryan and Jeremiah were friendly, efficient and timely! Easiest delivery I’ve ever had! Excellent service

They were amazing! In time, professional and came prepared with tools. So glad I did not use the delivery service offered by the furniture company.

Aleksandr and Zach were both truly terrific in all ways. They arrived at the pickup location at the very beginning of the scheduled time slot. (In fact, they actually arrived a little early.) Both were professional and courteous at all times. Both were extremely careful at all times with the furniture I had them move, including a very large, heavy chest of drawers. Their carefulness was top-notch during loading and unloading of their truck, during the lugging of my furniture up a stairway, during the maneuvering of my furniture through a doorway and around tight corners within my home, and at all other times. As I witnessed in my rear-view mirror when driving just ahead of them from the pickup location to the delivery location, Alexsandr drove with extreme care over speed bumps and at all other times so as to ensure that my furniture wouldn't be damaged in even the slightest way during the drive. They also offered clever, helpful suggestions on the safest, best way of getting the chest of drawers out of the thick box and other packaging it came in. I'd be thrilled to have Alexsandr and Zach work for me in the future, and I'd enthusiastically recommend them to anyone. Even if I tried my absolute hardest to think of something to criticize in how Aleksandr and Zach served me, I'd still come up with nothing to complain about.

Friendly and respectful. Just super nice guys and I will gladly hire them again for my next pick up and delivery.

I had a fantastic experience with Lugg thanks to the two professionals who handled my couch delivery. From start to finish, they were punctual, efficient, and incredibly courteous. They arrived right on time, communicated clearly throughout the process, and treated both the couch and my home with great care.

Thank you for moving all of our furniture into storage and for helping us get something done that we’ve been meaning to do for several years!!

Delivery was on time and seamless. Both Oleksandr and Joaquin were friendly and ensured safe delivery of the luggage.

Geoffrey and Nazaire were super flexible when the donation delivery location changed! Above and beyond help

Very prompt delivery. However I wish they would have known to remove the backs of the recliner sofa to get it into the low entry.