5-star customer reviews

Both Edwin and Helvert really display hustle! I don't think they stopped moving the whole time they were on the clock. I hired them to unload my own moving truck and move all of my possessions into my third floor apartment. This included a very heavy motorized adjustable bed frame which they handled expertly with care and were able to fit into a very tiny elevator to prevent moving it up the stairwell. Edwin was especially great at communicating and understanding my request for the order in which things had to be moved in. They make a good team.

Nice job despite 7 in of snow and some trouble getting the truck into the location, but they made it work we're on time and efficient and didn't damage anything. This is a great service!

This app is a life changer for furniture shopping - efficient movers practically on demand. We were going to move a cabinet with our truck but the reasonably priced service won us over, we’re so glad we listened to the clerk and gave Lugg a try.

Nice guys, dressed professionally (Lugg t-shirt); clean, newer truck / van; on time; efficient; super easy

PERFECT! On time, clean truck, delightful LUGG’ers, protected my furniture and delivered it with ease and perfection!

Windy and pouring rain, but they got the job done. Didn't have a way to tarp the back of the truck, so some things got a little wet, but the weather was so bad it was not concerning.

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

Arman and Mykola were so helpful and friendly! I really didn't think 1 truck would be enough but they managed it expertly! Very efficient and great at understanding what I needed. A huge help, thank you so much!!!

Arrived on time, professional, friendly and handled all of my heavy items that I needed loaded into a truck with great care and lightning fast!

Jumping in to do the work of a box truck in an XL, I appreciate the care that they took with my items. Hard to recommend the app due to app issues. Very much recommend the movers and would hire again if I didn’t have to use the app.

Eder and Alexis were absolutely fantastic! They expertly handled an extremely heavy armoire, navigating it down a flight of stairs then through a tight doorway with precision and care. Their strength, efficiency, and problem-solving skills were truly impressive. Not only were they professional and skilled, but they were also friendly and easy to work with. They secured everything safely in the truck and went above and beyond to ensure my furniture was moved without a scratch.

Edgar was terrific in communication so he was my 'foreman' for two other Luggers I hired. He was very efficient but not racing around and risking any damage to my possessions. I'm definitely glad he showed up for my job of unloading my moving truck and bringing everything upstairs into my apartment.

Super Team! These guys know what they are doing! From the huge truck to the impressive techniques this is the right team for the job! Thank you

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

These guys were incredible. It was a BIG job and they handled it like total pros. I’ve moved my very heavy couch 2 times in the past 2 years and it was always a problem, but they made it seem easy. What a difference professional movers make! Also I ended up have a lot of small items to move and they were really good about that too, even though it took extra work to get everything in and out of the truck.

Kevin made it here in record time! He came out in & loaded all the furniture from the truck to the garage while it was pouring down rain.

These cabinets are covered in extremely thin and delicate curved mirrors. They break and crack in a strong wind-they are very, very fragile. I have tried moving them myself and cracked the sides three times. So I called in the pros….my ace Lugg experts Steven and Jesus. I was so pleased when they pulled up as they moved two large display cabinets for me a few weeks ago ago. Moved them perfectly. They came armed with multiple blanket layers and mover’s film and swaddled these chests like a newborn. No dollys to risk pressure on glass, they hand carried them to the truck and ingeniously tied down the legs so no straps put pressure on any glass. They were awesome, gentle, strong, thoughtful, and very smart on how not only to move them, but also to care for them, protect them. They arrived at our destination and they showed the same care and concentration in unloading as they did loading. The arrived in perfect condition. I could not not be happier or more impressed with their focus on being extra careful and gentle and with their friendly professionalism. Hiring Lugg to move these was the best move I ever made and getting the Wonder Team of Steven and Jesus just made it all the better. You cannot go wrong with this service. It saved my back, several trips of taking out the drawers (very heavy chests) with every move of mine risking another crack, and more replacement glass. Not this time, they were AWESOME, AS GOOD AS IT GETS WITH MOVES! HANDS DOWN THE BEST! Again, I know it’s long, but I can’t say enough good things about my Lugg experience, they treated those chests as delicately and carefully as humanly possible, and it showed. Their teamwork and communication with each other and with me was outstanding. Hire them…you can’t go wrong and it will save you a lot of stress. Now I’m free to go about my day totally satisfied these chests made it safely. Thank you Steven and Jesus…you two rock! I’ll look forward to our next job together. -John

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

Thank you so much. You did an excellent job wrapping and padding my furniture to move it across town. You secured it to your truck in a very professional way. When you arrived you carefully carried everything upstairs, placed it where I asked, and unwrapped it. I would definitely have you move us again in the future!!!!!

They quickly wrapped the furniture and moved it with ease down a flight of porch stairs/steps Locked it in place in the back of the truck

Alex and Angelo were amazing in moving my giant couch. I cannot believe they were able to make it fit in the truck. They were so helpful and friendly.

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

Leonel and Andre did a great job moving my stuff. This is the first time I've used this company and I highly recommend them. I booked them at 11:30 pm at night and got there the next morning. Even though they didn't arrive at 8-9 am, Lugg upgraded my pick up truck to a van at no cost. I'll keep this company in mind again for the next move!

Jose and Scott were amazing. They somehow fit all of my stuff in the truck and brought everything in efficiently and even helped me put things together that would have been really hard for me. Can’t recommend them enough!!

I wish I had known ahead of time that they could only make one trip. I wish I had the option of a bigger truck and more movers. I wish Lugg provided better estimates of time based on amount of stuff. Not sure what the time estimate is of a two-bedroom apartment, but my two bedroom apartment without appliances took all day, and the movers arrived after the arrival window.

Movers were great. Truck was a little too small to everything but that’s my fault for not giving better dimensions. They were lots of help on pickup and delivery.

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

First time using Lugg and Edgar and Emmanuel were so helpful, careful with the items being moved and punctual. I’m moving apartments and needed a pick up truck to move the last items, the guys were great.

They were not only on time but a few minutes early. When we got to my place, to make room for the new couch, they moved my old couch from the house to the back of my friend's truck in the driveway. I was also concerned about fitting the new couch through the front door, which was narrower than the norm because the house was built in the 1930s when everything was smaller(!). But they were careful and watched the edges/corners, and they made it look easy. Great service all around.

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

Young, courteous, strong and careful movers! Thank you!

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.