5-star customer reviews

I found the luggers to be enthusiastic and very friendly. They were a good team. I think it would've been good If they had done a walk-through at the end of The job because they would've seen several small items along the side of the Basement walls. Not a huge deal because I can carry those things out myself tomorrow, but I did say a few times everything needs to go out except one table I asked them to leave inside the basement. They did ask the usual question "anything else" which is good because it reminded me I had a few things upstairs I wanted them to take to the Storage as well!

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

Very flexible approach. Had dolly necessary to move heavy objects with just two guys. Efficient packing of our POD storage unit and took care to wrap nice items in blankets.

Really could not have been better. They were expert, courteous, respectful and Myron is a packing Tetris genius when it comes to getting everything into a storage space. They were very careful with my stuff, attentive to detail and resourceful when it came to some challenges with my property. Would absolutely recommend and use them again!

The moved fine but they didn’t listen to direction. My friend who was coordinating the beginning of the move told them where to meet his mother so she could open the storage unit and they didn’t even look for her. Which made my friend have to drive 40 minutes out of his way to go to the storage unit and cost me extra money.

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

Aghiles and Davonte were great took care of moving each item and helped get these and my other items settled nicely in a storage unit

They were amazing at helping us move. They went above and beyond helping us move our furniture into storage and putting stuff into storages.

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

They came in and got straight to work. They carefully packed all my packages and got them to the storage. They worked quickly and efficiently!

Angel and Mauro were amazing, kind and took wonderful care of my items. They were so friendly and helped package every item very well and made sure it would all fit safely in the storage unit.

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

Young, courteous, strong and careful movers! Thank you!

Franklin and Omar were great, very efficient, friendly, and were totally unfazed when the lift at our storage unit turned out to be out of order.

They were amazing and I really appreciate the help and their kindness as I got moved out of my storage unit. Thank you both so much!

Really appreciate Murilo and Diego for their help today, they unloaded our 2 pallet shipment into our storage room with care and efficiency. Thanks guys!

The Lugg team communicated frequently and arrived on time. They took good care of our belongings and unloaded them where it was convenient for us. They even plastic-wrapped a mattress before we put it into storage. Great experience!

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

These guys were AMAZING! Thank you for rearranging everything in the storage unit to fit all of the items! Hope to have you again soon!

This project could not have gone smoother. They emptied the storage area, move furniture into it help set up exercise equipment, and took storage containers to an offsite storage room. They were friendly and great to work with.

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

Diego was fast, friendly, and professional. He helped with prioritizing what to pack to make it all fit, and he helped load the dolly to minimize trips to the storage unit. Very pleased with his work and would definitely recommend, especially as a solo lugger!

Juan & Omar were amazing! I recently was diagnosed with congestive heart failure and I have to reduce my expenses. Their Teamwork was vital as the reorganized my first storage, consolidated a 15 year old storage and moved some furniture pieces from my parents to my new home. I will definitely be using and referring this company 💪🏽🖤🏠

Professional, friendly, and did a masterful job of organizing our items in the new storage unit. I felt like our items were well taken care of and in great hands.

Omar and Franklin were on time, friendly, and professional. They moved my items into storage smoothly and efficiently. They made the experience completely hassle-free.

They were great, especially when we got locked in the storage facility! They were calm and kind and luckily we weren't stuck in there for very long.

They went above and beyond the scope of work. I had asked them to condense 2 storage units to 1. They did so within 10-20 minutes.

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

There was some difficulty with a person that worked at the storage locker and I thought they dealt with it very professionally.

Wilton & Jose were incredible! They arrived early, assessed the situation, a.k.a. my belongings that were all over the place and not fully prepared to be moved. They immediately formulated a plan with me in order to efficiently wrap everything safely in order to ensure nothing would scratch or break during the move. They stacked everything in my storage unit so I won’t have to worry about for the next year😊

Uforma and Brian were fantastic in every way. They expertly and carefully moved a large amount of furniture, glass panels, and boxes into a storage unit that was already packed full. After Brian magically reorganized the unit, there was more empty space after they put everything in than there had been when they started. And they were both a pleasure to work with!

Nasario and Jose were wonderful. They expertly moved a lot of glass furniture along with numerous other items and magically managed to fit everything into a storage unit that I thought would be too small.