5-star customer reviews

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

These guys were amazing. Expert movers who used lifting techniques to move a huge bookcase and king size bed in minutes! Truly my best Lugg experience yet!

First time to use Lugg. Best experience on moving. Elliot and Roderick are excellent! They are nice and professional! Highly recommend!

Daniel and Jerome were very flexible handling our moving needs and did their best communicating prior to pickup and drop off. Thank you so much for your help today!

They are the BEST courteous and absolutely delightful to work with. They both deserve a huge holiday bonus and a raise!

I was served by two excellent professionals (Jerome and Michael). It was my first experience with the service and I had the best impression possible. Thanks Jerome and Michael.

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

Daniel E and William were professional and efficient. They were the best to work with. Definitely would use them again.

Young, courteous, strong and careful movers! Thank you!

Michael and Xavier were the best handled my items with care super friendly and professional thank you guys

Jules and Michael were actually the best. Super efficient and made the process really easy. Give these dudes a raise!!!!!

William and Oluwasegun were great! They figured out the best way to get a heavy grill down three flights of stairs and also moved a smaller item for me. They were professional and careful. Perfectly done!

Michael and Jerome were honestly amazing. They were very communicative throughout the process. They were very familiar on how CB2 works. When they delivered it into my home they did an amazing job. This was my first time using a service like this and I will recommend this to everyone because it was so efficient and easy! Thank you Michael and Jerome !!! You guys were the best!

We couldn’t get the couch through the narrow apartment door, but Michael and Jake tried every which way. I’m happy they did their absolute best—no one could have got this couch in here! It was expensive but a cheaper company would have given up after five minutes. Lugg has my vote for their heroic efforts with a couch that was just one inch too wide.

Jerome and Michael were absolutely fabulous. They 100% know what they were doing. Everything was moved in super quick. Also the entire time they were communicating with me and giving me updates about their arrival time. They also had the best attitudes!

Everything....nice men, hard workers. They were careful with my belongings and placed them according to my request. This is the 5th time I used Lugg and the men never fail in delivering the best customer service. I trust them more than a professional moving company. Great company! I hope these hardworking people are compensated well. Thank you.

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

Incredible, would highly recommend them to anyone. They problem solved and never gave up. Best movers I’ve ever used.

They are very humorous and it was very fun to work with them! Me and my friends really like their service and are extremely thankful that we had them for moving out. This is definitely the best experience I had with Lugg so far.

This was honestly the best moving experience I’ve ever had. Michael and Jerome exceeded my expectations, took great care in transporting my items and were soo nice! I would highly recc them to anyone and would def work with them again.

Michael and Emmanuel were the best movers I’ve had so far on this platform. Exceptional, would absolutely use again.

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

The best transport company. And the team is very efficient, all the time give the usefull information about your deliver. Thank you very much.

Punctual, efficient, good communication and professional! Nothing but the best! Thank you for coming at such a late hour, really appreciated

They were the best!!! They Worked with a weird situation of someone that was blocking the loading dock and made it work. Thanks again!

I cannot speak highly enough of Michael and William. It literally snowed the day before my move, it was the coldest day in the past year, and yet they still showed up right on time and were the bright spot in my day (and moving is really never fun). They rolled with the punches when cars were illegally parked in the moving van spot, and DC parking enforcement was too understaffed to send a tow truck. I truly couldn’t have done this without them. You’re lucky to have them. Hands down the best movers I’ve ever had.

Michael and Bryant provided excellent customer service to us! They were prompt, communicative, friendly and courteous. I would hire them again in an instant! Thanks for the great service, best wishes for an extraordinary year!

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

Michael & Emmanuel were FANTASTIC. Friendly, efficient, and pros at fitting everything snug into our POD unit! Best Lugg experience, Thank you both!

The absolute best. Moved my entire bedroom is under 2 hours, something that previously took me 5 hours.