5-star customer reviews

The team who moved my stuff was great but the app was not functional. There was no way to contact the movers and I felt so bad leaving them in the dark.

Jose and Ramon were excellent movers!!! They were efficient, kind, and organized. Our move could not have gone better, and we really appreciate all of their hard work!

Master tetris movers. Moved a huge couch into a small space with not a single ding to a wall or door frame. Kind and patient too.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Quick, efficient and very personable! I have my mom moving in October so now we know where to go for movers!

These guys are incredible. They are the best Lugg movers we’ve ever had. We wish we could request them — we want them back on Tuesday afternoon!

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

Daniel and James worked really well together, communicating with each other better than I’ve seen movers do in the past.

Josh and Ahmed were stellar. Extremely efficient and smart movers, they were strong, careful, caring, kind, and funny. I enjoyed my morning spending time with these two. They improvised well with our situation and clearly cared about providing excellent service.

Very kind, quick and professional movers! They delivered a couch to my home and even helped move out the old couch—removing the legs for me to fit out the door. This was my first time using the app and I will definitely use again.

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Cobey and Claudio were so helpful and friendly!! I couldn't have asked for a better experience with these two. They were super efficient, hard working, and wouldn't let me do a thing. 100% would recommend to anyone, and I would most definitely use them again in the future. If you're on the fence about hiring movers, do it. It's worth every penny!

Careful, efficient, and professional! They carefully fit the loveseat through a tight-fit doorway to not dent or scratch anything. When my WiFi didn't work to book a second Lugg pickup to take the old loveseat to another location for donation Joshua arranged a second Lugg pickup so I didn't have to wait for a different crew. They were also very personable and polite. Based on this excellent experience with them I would not hesitate to use Lugg.Com again and will recommend them to my friends and family. The customer service displayed by these two guys is definitely an asset to your company.

My first time using this app and had a quick n seamless experience. Very nice and professional movers

These two big guys are quality rock star movers...I'm impressed...great representatives of this business.

These guys, in this heatwave and our elevator light went out, moved everything from our U-Haul in such a fast and efficient time. Super helpful and friendly movers. Worth every damn penny

Best movers I have worked with! They are smart, efficient, creative, kind, and super strong. You won’t regret having them help.

Bennie and Brandon were awesome! They were: friendly, professional, courteous, efficient - and met the challenge of fitting a huge king size bed through quite small doorways/hallways with good humor and a “can-do” attitude! This was the best experience with movers I have ever had. Great service including text messages for arrival timing. I’d use Lugg again in a heartbeat!

They worked very hard, having to take one piece up to my apartment at a time because of the lack of parking. Excellent movers!

Great movers! Helped us put everything back together and generally we’re great and friendly people. Thank you!

Super smart and thoughtful movers! Sorry we didn't have time for a tour, if you are in the neighborhood and we're on the porch, please come up and say hi. Thank you!!!

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Lugg is the best! I wish you had a moving truck vs. a van so we could have moved in one trip since it's charged per minute. Ended up being the same price as a moving company (with a full size truck), if not more, even though we only had boxes and a couch, mattress, tv stand and desk, but the movers were great, friendly, helpful, and timely. If we could've moved in one trip, it would have been highly worth it.

They both really cared about my home and were very careful moving my items from upstairs to downstairs. Fredy has been one of my Lugg movers in the past and it was so nice to see him again. Celerino was just as wonderful to work with. I would highly recommend Lugg and both Fredy and Celerino.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Good movers and got the job done the same day withon a few hours of our purchase. I had to ask one of the guys to put on a mask which he did willingly. I gave a cash tip so did not tip again through the app.

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

Friendly movers, very efficient. They even took the furniture to a different thrift store when the first one wouldn't take my items. That was above and beyond and really helped me out.

These movers were the most courteous and polite movers we’ve ever had. They went above and beyond all expectations. LUGG should be proud to have them representing their company!! The best of the best!!!

AWESOME movers! Incredibly helpful, very friendly, quick and efficient. They even placed and assembled the couch carefully and right where I wanted it. Awesome team!