5-star customer reviews

I had a fantastic experience with Lugg thanks to the two professionals who handled my couch delivery. From start to finish, they were punctual, efficient, and incredibly courteous. They arrived right on time, communicated clearly throughout the process, and treated both the couch and my home with great care.

These guys were awesome, very careful with our furniture and move. Did a great job and work very efficiently. Thank you!

Very professional, efficient and very eager to help us, and highly recommend. I hope to get these guys again. They laughed at all my jokes.

They picked up some items for donation and they were the final items in my home as I was moving out. When Goodwill did not take one of my items they messaged me to let me know they would take the item to the dump for me. They were very efficient and helpful.

Dealing with misinformation and delays at Habitat for Humanity store. Delivered extremely heavy products, up 2 flights of stairs very carefully.

Julio and Chris were awesome, they definitely went above and beyond the help and gave advice on what the local donation center would and wouldn't take and helped me plan accordingly!

Amazing team, service, and delivery. Friendly, ahead of schedule, communicative, and extremely safe and cautious. We had a huge solid wood piece up 2 flights of townhouse stairs. Extra cautious and protective of both the piece and our house.

They arrived promptly. Were professional and friendly. Moved our furniture quickly without any issues and open about the donation process and potential issues that could arise. They were very helpful.

Raul & Leon were great! They were quick, efficient and even broke down/setup my king bed frame. Highly recommend!

Geoffrey and Nazaire were super flexible when the donation delivery location changed! Above and beyond help

Isaac and Geoffrey were wonderful. They were extremely careful with everything and did a perfect job, including pointing out areas of damage I was not aware of on things I was donating so that I could write a note to the recipients about making repaid where necessary. Friendly and courteous at all times, they kept to the task at hand until every last thing was done to my satisfaction. I hope they are part of the crew the next time I use Lugg.

Aleksandr & Carl were really great! They were efficient and kind, and such a great help loading my larger items into a moving van.

Fast, efficient, and friendly! When my selected donation location refused to accept my furniture, Oleksandr and Joaquin contacted another nearby donation center to see if they would accept it. They contacted me first to make sure I was ok with the plan. They also reached out once the donation was complete. I have used Lugg multiple times and will continue to do so because I’ve always been more than happy with their service!

So great! Prompt and super friendly and taught me how to add on a transfer station run to my existing donation order - HUGELY HELPFUL. Thanks so much guys! You were a lifesaver!!

These gentlemen were so kind. When the Salvation Army didn’t accept my donation of furniture they immediately found a place nearby that did. Top notch service!

We had trouble donating our couch as planned but Evans and Reuben found an alternative location on their own and handled the job without waiting around to be told what to do. Thanks, fellas!

They saved me a wasted trip to Goodwill because the donation window was 10 minutes before closing. Instead,they helped me move my furniture into my garage. Now I can schedule another time to have my items moved to a donation site. Thank you so much!

This crew ended up having to make 3 stops to unload the furniture due to donation center restrictions. It would have been better if they had arrived sooner and delivered furniture before 5:30 p.m as requested.. However, they showed amazing patience and were willing to do whatever it took to make sure the furniture got into the right hands.

Andres and Jeremiah are the best, not only did they take their time helping out with assembly, they also helped me cut up all the boxes to dispose of the trash. Would use them again!

These men were so pleasant to work with. They knew exactly how to move our very heavy pieces (one in the basement and the other on the second floor. They were also helpful in finding a solution when Goodwill refused our donations. They were the best! We tipped them when they were here.

5 minutes early!!! Done in 10 minutes & convinced Goodwill to take the donation after I’d already been told they would, but they changed their story when the truck got there.

Amazing experience. Hustle, teamwork, and great attitudes. They really went above and beyond and will definitely recommend Lugg to others. Top Marks!

I completely forgot to put the hardware with the table I was donating. Adam stayed in touch with me and they were able to take the table across the street and convince another donation center to take it (provided I take the forgotten hardware to the center later). The fact that they were proactive, worked with both donation centers, and were able to problem solve so that I didn't have to deal with a table being returned to my front yard... It was very, very, very much appreciated, for so many reasons. Thank you and great job!

Juan Jose and Joaquin are the best movers I have experienced. They are kind, efficient, and experts in this kind of work. 10/10 recommend them to anyone looking for moving or setting up anything!

Fombeoh and Atiqullah did a great job with our Lugg pick up and drop off at Goodwill! We had a large donation and they were quick and efficient! They got the job done quickly! We would use Lugg again!