Went above and beyond to help with the delivery of a difficult bed base that kept moving around. Then offered to help with the mattress too. Very pleasant too!
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Went above and beyond to help with the delivery of a difficult bed base that kept moving around. Then offered to help with the mattress too. Very pleasant too!
Superior customer service, respectful treatment of the delivery, and very nice. Great job and thank you!
Friendly and respectful. Just super nice guys and I will gladly hire them again for my next pick up and delivery.
I had a fantastic experience with Lugg thanks to the two professionals who handled my couch delivery. From start to finish, they were punctual, efficient, and incredibly courteous. They arrived right on time, communicated clearly throughout the process, and treated both the couch and my home with great care.
Super fast in delivery and even helped me lugg some furniture out of my apartment and into basement. Went above and beyond!
These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.
Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.
Problem solving, collaboration and working efficiently. Would definitely want them on my next delivery
Ryan and Jeremiah were friendly, efficient and timely! Easiest delivery I’ve ever had! Excellent service
Geoffrey and Nazaire were super flexible when the donation delivery location changed! Above and beyond help
Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.
I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐
Great communication with on time delivery and efficiency. Cash tip was provided to them for an excellent job.
There was a messup on my part (I entered a wrong pickup address). The guys handled it gracefully, helped me find the right address, and still managed to do the delivery on time. Awesome!
Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!
They did a great job communicating with my on my delivery and installation. They were friendly and professional.
Delivery was on time and seamless. Both Oleksandr and Joaquin were friendly and ensured safe delivery of the luggage.
The delivery man were quick efficient and professional once they were here however I did not know they had to come from Seattle to pick up in Silverdale and drop off in poulsbo Macy's should have had someone on this side and not have to have someone drive that far for one pick up drop off. I tipped the men individually here so it does not need to be added on to my bill.
Great delivery service. Moved our old sofa and picked up the new one. We will definitely use again. Thanks!
Very prompt delivery. However I wish they would have known to remove the backs of the recliner sofa to get it into the low entry.
Maxwell and Peter were both very friendly and able to move a very large sofa up narrow stairs and into place. We are so glad we went with Lugg on our Craigslist purchase.
Angel and Jacob were awesome! This was my first time using Lugg to pick up a sectional off of Craigslist. After lookIng at the sofa and deciding we wanted it, I put the request into the Lugg app and Angel and Jacob handled the rest. We didnt even have to wait for them. They worked with the seller and picked up the sectional in less than an hour after putting in the request. They completely exceeded my expectations. I am very happy and will definitely use Lugg again.
Rock stars! I felt so safe with them in the home to my kids and they wrapped up the digital piano so well for careful delivery and setup!
This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.
Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.
All around excellent move! Barely 20 minutes from the time I requested in the app until they were already getting started loading my stuff. When it came to delivery they were highly efficient and professional. Perfect moving experience
Peter and Jeremiah were awesome ! Arrived early …. Very efficient and friendly ! I was so grateful ! Thank you ! I did tip them with cash after the delivery was complete !
They were friendly and helpful as I organized my items for delivery. They were also very helpful in my understanding of who takes what items, and that I should call ahead on certain clothing items. But they took care of all of it for me! I will use your service many more times in the future and hope I get Mohamed and Tony again. Thank you for great service!
Amazing team, service, and delivery. Friendly, ahead of schedule, communicative, and extremely safe and cautious. We had a huge solid wood piece up 2 flights of townhouse stairs. Extra cautious and protective of both the piece and our house.
Both luggers Keil and Max were amazing picking up our Craigslist order in the rain,couldn't ask for better!
Wonderful, great, exceptional. Accommodating graciously. We would call them for any future need of delivery they can do!
William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.
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