5-star customer reviews

Oscar and Jonathan were prompt, courteous and very professional. They exceeded my expectations as prior delivery had to be cancelled. Thank you!

On time. They called me when they arrived. Easy to talk to and to work with guys. They did an EXCELLENT delivery job. Thank you so so so much.

They were wonderful and friendly. They were very helpful and insightful. Helped with more than a delivery. They were very customer service focused and provided helpful tips for future deliveries and purchases. Thank you again to both of you! I will have a sweet treat next time you come. Or make a special request for your kindness to help with my next delivery. Thank you Lugg and thank you Alex and Ray!

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Best furniture delivery I’ve had. They were both friendly, handle my boxes with care and were quick.

They were extremely kind and efficient, I definitely would not have been able to move the delivery on my own, so I really appreciated their help!

Incredibly helpful and approachable. They were so thoughtful with my many plants (thank you!) and fit way more than I expected into their van with their expert packing skills. Thank you both!

They were amazing. There was some confusion with the app notifying us the delivery was canceled. But they made it and did a fabulous job. Can’t say enough about how much we appreciate them.

Ruben and Harold did such a great job first for my mom and then my mom's friend! If you ever use Lugg for their services and you get these two guys, I think you'll have a great experience too! On a side note having nothing to do with Ruben and Harold, using Lugg for a second delivery that same day, Lugg added 50% more in fees. They charge an additional $2.02 per minute ($121.20 p/hr) on top of the flat rate quoted on the app. They only give an email as a means to contact customer support which adds to the negative customer experience.

Ordered a couch that had no delivery option. They picked it up from the store and dropped it off in perfect condition and super fast. Super friendly and would definitely use again!

They were very professional. The delivery of our couch was done in a timely manner and they were in and out with no issues. 5/5⭐️

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

Best delivery service. Friendly and delivers with care. Definitely would recommend to anyone that needed . Keep up the good work. Thanks

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Very professional and friendly. Fast and on time. We could not have asked for better service. Very reasonable cost, 1/3 the cost of another delivery company. Thank you.

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Fast delivery and moving of boxes exactly to the place I needed them. Really appreciated their efficiency and respect. Highly recommend!

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Very professional, contacted me to verify info and delivered heavy planters safely and on time. Thank you

I will definently use Lugg again! Easy to schedule, on time, excellent service! Very friendly & went out of their way to make sure the delivery fit through our door! Thank you!

Quick and efficient delivery, they were in and out in 2 minutes. Delivery was outside the time frame, over an hour late but that’s in relation to the scheduling not to the drivers.

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

Ray and Alex were both very friendly, professional and courteous. Delivery was seamless and quick. I appreciate their help.

They were very accommodating! I really appreciated their effort to make the delivery look easy when it was not . Big kudos to the two of you and 1000 thanks

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

got all the packages up the stairs and also offered to take another big box upstairs that was not part of their delivery

Delivery team was on time, even though we have an elevator there’s still 12 steps to get to our condo, so they worked very hard.

Quick response time for my pick up and delivery! Rommel was extremely careful with my chair and very nice. I will definitely call Lugg again.

Picked up the delivery with no issues and got the items here smoothly. They both had positive attitudes.

Jaivon and James were professional while also being personable. I would defitnely use Lugg again based on this experience. They were courteous and took care to be aware of my many patio plants as they maneuvered several large furniture pieces through a relatively small space. Thank you, Jaivon and James!

Alejandro and Jesse were great! Both were very efficient, cautious with my beautiful sofa and recliner, they were very courteous, and professional. It was a very smooth and pleasant delivery. I hope to have them as my delivery guys in the future. I highly recommend these 2 guys. I would give more stars if I could. Judith Spaulding.