5-star customer reviews

Master tetris movers. Moved a huge couch into a small space with not a single ding to a wall or door frame. Kind and patient too.

Lugg is the best! I wish you had a moving truck vs. a van so we could have moved in one trip since it's charged per minute. Ended up being the same price as a moving company (with a full size truck), if not more, even though we only had boxes and a couch, mattress, tv stand and desk, but the movers were great, friendly, helpful, and timely. If we could've moved in one trip, it would have been highly worth it.

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

The team who moved my stuff was great but the app was not functional. There was no way to contact the movers and I felt so bad leaving them in the dark.

Quick, efficient and very personable! I have my mom moving in October so now we know where to go for movers!

Daniel and James worked really well together, communicating with each other better than I’ve seen movers do in the past.

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

Good movers and got the job done the same day withon a few hours of our purchase. I had to ask one of the guys to put on a mask which he did willingly. I gave a cash tip so did not tip again through the app.

Cobey and Claudio were so helpful and friendly!! I couldn't have asked for a better experience with these two. They were super efficient, hard working, and wouldn't let me do a thing. 100% would recommend to anyone, and I would most definitely use them again in the future. If you're on the fence about hiring movers, do it. It's worth every penny!

They both really cared about my home and were very careful moving my items from upstairs to downstairs. Fredy has been one of my Lugg movers in the past and it was so nice to see him again. Celerino was just as wonderful to work with. I would highly recommend Lugg and both Fredy and Celerino.

My first time using this app and had a quick n seamless experience. Very nice and professional movers

Young, courteous, strong and careful movers! Thank you!

Great movers! Helped us put everything back together and generally we’re great and friendly people. Thank you!

They worked very hard, having to take one piece up to my apartment at a time because of the lack of parking. Excellent movers!

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

Bennie and Brandon were awesome! They were: friendly, professional, courteous, efficient - and met the challenge of fitting a huge king size bed through quite small doorways/hallways with good humor and a “can-do” attitude! This was the best experience with movers I have ever had. Great service including text messages for arrival timing. I’d use Lugg again in a heartbeat!

These guys are incredible. They are the best Lugg movers we’ve ever had. We wish we could request them — we want them back on Tuesday afternoon!

Best movers I have worked with! They are smart, efficient, creative, kind, and super strong. You won’t regret having them help.

Josh and Ahmed were stellar. Extremely efficient and smart movers, they were strong, careful, caring, kind, and funny. I enjoyed my morning spending time with these two. They improvised well with our situation and clearly cared about providing excellent service.

Friendly movers, very efficient. They even took the furniture to a different thrift store when the first one wouldn't take my items. That was above and beyond and really helped me out.

Jose and Ramon were excellent movers!!! They were efficient, kind, and organized. Our move could not have gone better, and we really appreciate all of their hard work!

These guys, in this heatwave and our elevator light went out, moved everything from our U-Haul in such a fast and efficient time. Super helpful and friendly movers. Worth every damn penny

Very kind, quick and professional movers! They delivered a couch to my home and even helped move out the old couch—removing the legs for me to fit out the door. This was my first time using the app and I will definitely use again.

These two big guys are quality rock star movers...I'm impressed...great representatives of this business.

AWESOME movers! Incredibly helpful, very friendly, quick and efficient. They even placed and assembled the couch carefully and right where I wanted it. Awesome team!

Very responsive. They didn’t fart around but jumped right to it. All movers I’ve ever used from Lugg have been great. In this instance the planning and scheduling department scored an F. The movers were over an hour late from their committed window. Not enough crews were in online and they were over committed. This should never happen.

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

Super smart and thoughtful movers! Sorry we didn't have time for a tour, if you are in the neighborhood and we're on the porch, please come up and say hi. Thank you!!!

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

These movers were the most courteous and polite movers we’ve ever had. They went above and beyond all expectations. LUGG should be proud to have them representing their company!! The best of the best!!!