5-star customer reviews

Thank you so much for an efficient and quick delivery of the bed frame! So thankful for your service.

Absolutely amazing! They were both very careful and efficient with my delivery from start to finish. It was a tight squeeze through my hall way and was nervous about damage during move. They did it with ease…. I HIGHLY recommend them for delivery service.

We had a very positive experience with Lugg from beginning to end. My husband contracted with them to move our new stove into the house that has been sitting in our garage since March. We took time to remove about 90lbs of parts to help reduce the weight, but there was still at least 200lb of bulky mass to move. We rented an appliance dolly in case the guys would need it (we didn't know if they had one with them), but Alvaro and Juan strapped up with a shoulder dolly, CARRIED it down the stairs, UP a short flight and a couple of tight turns to get it inside and to the kitchen. Hubby guided them to maneuver past the turns, handrails and through the door. We were charged us for a total of 20 minutes time. The Lugg app communicated with my husband when they were leaving for our house so we were ready for them when they arrived. Their rates are totally fair. All in all, a smooth transaction and we could not be more pleased. We would not hesitate to hire them again. #ServiceStarShoutOut

This was my first time using Lugg. These 2 men were very polite, kind and helpful. I appreciate how fast my delivery took. Thank you

Extremely communicative and kind! Went above and beyond with the delivery. Would love to use them again!

Good experience with movers. The pottery barn outlet sales lady told us a different story about hauling our old couch away.

Kris was extra communicative, kind and helpful! I’m so grateful he did my delivery and would recommend him to anyone!

I had a great experience with Christopher and Daniel. They had to go a long way for the delivery but they were friendly and helpful

Andrew and Andre where quick with my delivery and showed me some features of my file cabinet that were helpful!

The guys were very friendly, professional and helpful- they even used their own drill to tighten some loose screws for us upon delivery. Highly recommend

Carlos & Gabriel were on time, kind and conscientious! They met me at the RH Outlet and I had 8 medium sized furniture items that had to be fit into their truck. They took care to strap down the heavy items, used blankets (which they had!!) to protect the items. On the delivery side, the guys were great, placing each item according to my directions. The items were heavy and my space is imperfect, but the guys had a great attitude the whole time. Would work with them anytime! Also the truck was a great size - I was surprised everything fit with space to spare!

Krishna was incredibly helpful and professional. Not only did he handle my delivery with care, but he also went the extra mile by carrying my heavy box upstairs for me, which I truly appreciated as I live alone. He was efficient, strong, and made the process smooth and stress-free. Highly recommend his service!

Abdiel and Steven were amazing! They moved a cabinet and couch (an outlet store purchase) up a flight of stairs… it was definitely not easy but they were so kind and helpful.

These guys are great. I bought furniture at z gallerie outlet and they came within 25 minutes of the request (the delay was just their own travel time.) They were extremely efficient, professional and friendly. 10 stars.

I was recommended to use Lugg by a friend and I'm so glad to have done it. Adam and Scott were quick, friendly and attentive to info I text to them. This delivery of my couch a d ottoman went smooth. You guys ROCK!!!!

Todd and Kali were great, friendly and quick too! Would definitely want them on my next pick up/delivery!

So kind. They helped move things around inside the apartment so I could maximize my outlets. Super professional guys. Great work.

Kris went above and beyond service! He was very friendly and agreed to stay to inspect the furniture. He ran ahead of schedule, which I truly appreciated. he used the Lugg app and I was able to track the delivery with ease

Did not receive a the electrical box to plug the reclining loveseat into the outlet! Help!!!!! Can’t use the couch without it. Please contact them!

Oscar and Jorge were awesome both on the pick up and delivery. They were very careful with the furniture and were so polite too. Thank you!

They were great !!! They let me know the status of delivery and NO FAULT OF THEIRS but I have to book them for another load now The pickup location thought it could be done in one load Thank you very much

Caring, knowledgeable and a desire to make delivery perfect! Great representation for the company they represent!

Both Joanys and Jon were very helpful, kind and did everything they could to with my tall refrigerator. They know well about the refrigerator delivery which I was very grateful about. ⭐️⭐️⭐️⭐️⭐️

Very professional and communicated well during the pickup and delivery. Will definitely use this service again!

They are Very professional, super nice and kind. They handled our delivery with care. We had heavy furniture to deliver. They are so strong! We are so happy with their service, we want to hire them again if we can.