What is the process for using Lugg to deliver my Lowe's appliance purchase?

It's simple! Here's the process: 1. Buy your Lowe's appliance appliance: Complete your purchase at the store or the Lowe's appliance website and select "in-store pickup." 2. Get the receipt: Hold onto your order confirmation or receipt. You'll need to upload a photo of it when you book. 3. Book your Lugg: Schedule a Lugg for pickup in as little as 30 minutes. Enter the store's address in Portland as the pickup location and your home as the destination. 4. We handle the rest: Our crew will go into the store, handle the pickup with the information you provided, load your Lowe's appliance appliance, and deliver to your room of choice.

Do I need to be at the Lowe's appliance store for pickup?

No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the Lowe's appliance store in Portland, our Luggers can handle the pickup for you. Some Lowe's appliance locations may require additional verification, and we will contact you if that's the case.

What if I buy something in a local Lowe's appliance store and want it delivered the same day?

That's what we specialize in! You can book a Lugg right from the Lowe's appliance store or parking lot in Portland. Our crew can often arrive for pickup in as little as 30 minutes, getting your new Lowe's appliance appliance home faster than traditional delivery. If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 30 days in advance.

Do I need to provide an order number or Lowe's appliance store receipt?

Yes. Upload your digital receipt or provide your Lowe's appliance order confirmation number when booking so our crew can easily locate your Lowe's appliance appliance at the Portland store.

Can Lugg pick up my Lowe's appliance store order if it hasn't been paid for yet?

No. Please ensure your Lowe's appliance purchase is fully paid for and ready for pickup before booking. Our crew cannot complete payment at the store.

Will Lugg wait if my Lowe's appliance order isn't ready when they arrive?

For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule. For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with Lowe's appliance in Portland that your order is ready for pickup before booking.

Can Lugg take away my old appliance when delivering my new purchase?

Yes, Lugg can pick up your new appliance and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like [Goodwill](https://lugg.com/goodwill-industries-pick-up) or [Habitat ReStore](https://lugg.com/habitat-for-humanity-pick-up) near Portland. Just add an extra stop when booking your delivery. **Tip**: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your appliance, along with their hours and any potential fees.

What if I find damage to my appliance upon arrival?

Please inspect your appliance upon delivery. If you find damage upon receiving your appliance, or discover defects from the store, note it immediately with your crew and contact the Lowe's appliance store for assistance. If damage to your appliance occurred during transport, please contact [Support](mailto:support@lugg.com) to file a damage claim. We will ask you to hold your appliance as we work to resolve the issue as quickly as possible.

What supplies and protective equipment will my Luggers bring for my Lowe's appliance delivery?

Every Lugg Lowe's appliance delivery in Portland includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Lowe's appliance delivery from start to finish.

What happens if my new appliance doesn't fit through my doorway?

You are responsible for measuring your doorways, hallways, and stairwells to ensure your appliance will fit before booking. Your appliance cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the Lowe's appliance store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.

Can Lugg pick up my appliance from multiple stores in one trip?

Yes! Lugg now supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.

Lowes appliance delivery in Portland, OR

Lowes appliance delivery in Portland, OR made easy. On‑demand pickup, transport, and carry‑in placement to your room of choice.

Two movers in Portland, OR using a dolly to load a household appliances into a moving truck for a lowes appliance delivery.

Top rated movers
in Portland, OR

4.9/5

12.3K Reviews

4.9/5

42K Ratings

4.6/5

1.2K Reviews

4.8/5

2.5K Reviews

Lowe's appliances delivered, same-day

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Your items fully backed by our Damage Protection Guarantee

5‑star vetted and rated movers

245k+

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1M+

Expert movers 💪

1.29M+

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337k+

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Victor & Eugene

937k+

Went above and beyond 🚀

EHGJ

Millions of happy customers

Portland, OR

They thought ahead to make sure there was a valid delivery spot. Also just very friendly and professional. - Douglas

Total Price$175

Portland, OR

Safely moved a very awkward, heavy box from a delivery truck to my garage. Arrived early, got everything done very fast and worked well with the delivery driver. Thank you! - Rachael

Total Price$120

Portland, OR

These guys were amazing! Very prompt and careful while hauling They arrived practically minutes after we got home from ordering the furniture! Couldn’t have asked for better delivery! Thank you 😊 - Billie

Total Price$204

Portland, OR

This was my first time using Lugg, and I was very please with the entire process. Ramon and Jose were excellent from the first notification, to pickup, and the delivery point. They were very efficient, communicative, and friendly when they arrived. They put my couch exactly where I needed to be, and were extremely professional. Much appreciated! - Matthew

Total Price$212

Beaverton, OR

I also appreciated the communication from Jose. He pointed out a blemish I hadn’t seen before and was very helpful at every point of the delivery. - Jeff

Total Price$209

Vancouver, WA

Fast and efficient. Great communication when on task. That said, this move was a disaster from a LUGG logistics standpoint. 1) My Lugg was scheduled for between 12 noon and 1:00 pm. Assigned me one Lugger when I made sure I did NOT select one Lugger - I needed two! So had to cancel and resubmit my order. 2) My Lugg was now supposed to occur between 3:00 pm and 4:00 pm. Kept telling me they were coming (with ETA) but did not show up until 6:40 pm. Never did get an explanation of what happened to delay this move. 3) Lugg did credit me $30 for being “tardy”. Appreciate this, but the delays affected two families (one for pickup and one for delivery) who lost an entire day with no ability to plan or adjust to the continued delay. 4) This was my first experience with Lugg. It may be my last—even though Robert and Johan were great and professional! - Gary

Total Price$117

Beaverton, OR

Caleb and John were right on time and carried our heavy delivery to the room we desired! Very pleased with their execution. - Travis

Total Price$200

Happy Valley, OR

Gabriel and Caleb were one of the best workers I’ve ever met. They were professional and polite and went above and beyond in making the delivery a joy. It was such a surprise being greeted by their smiling faces considering it was one of the hottest days on record. Thank you and I will use your company again when needed. - Christine

Total Price$112

Tigard, OR

Communicated by text so I knew exactly how and when the delivery would go, were prompt, friendly and efficient. They made it all very easy. - Elizabeth

Total Price$108

Portland, OR

Ramon and Jose handled our delivery with great care. Super friendly too! Look forward to booking with Lugg again! - Chris

Total Price$114

Portland, OR

Steven and Cobey were fantastic! In fact, the entire app experience was great. I was at a store and bought a heavy furniture piece. I scheduled a delivery and they were there in 30min! Super nice guys, were careful and did a great job :) - Lisa

Total Price$115

Tigard, OR

5* Service!! Excellent Communication, Superior Service, Professional!!! The Best Delivery Service!! So Easy to use! Thank You Macy's!! I will now only shop at Macy's Furniture because of Lugg's Outstanding Delivery - Claudia

Total Price$169

Portland, OR

They thought ahead to make sure there was a valid delivery spot. Also just very friendly and professional. - Douglas

Total Price$175

Portland, OR

Safely moved a very awkward, heavy box from a delivery truck to my garage. Arrived early, got everything done very fast and worked well with the delivery driver. Thank you! - Rachael

Total Price$120

Portland, OR

Total Price$204

Portland, OR

Total Price$212

Beaverton, OR

I also appreciated the communication from Jose. He pointed out a blemish I hadn’t seen before and was very helpful at every point of the delivery. - Jeff

Total Price$209

Vancouver, WA

Total Price$117

Beaverton, OR

Caleb and John were right on time and carried our heavy delivery to the room we desired! Very pleased with their execution. - Travis

Total Price$200

Happy Valley, OR

Total Price$112

Tigard, OR

Communicated by text so I knew exactly how and when the delivery would go, were prompt, friendly and efficient. They made it all very easy. - Elizabeth

Total Price$108

Portland, OR

Ramon and Jose handled our delivery with great care. Super friendly too! Look forward to booking with Lugg again! - Chris

Total Price$114

Portland, OR

Total Price$115

Tigard, OR

Total Price$169

Tualatin, OR

Lugg, Ramon, and Jose did an excellent job. Professional, on time, efficient, and careful with the delivery. Easy to schedule on the Lugg website. Definitely will recommend Lugg, as a great service. Thank you! - Karen

Total Price$66

Portland, OR

Appreciated how on-time this delivery was, and the extra effort they put in getting the piece of furniture into the house! Thank you!! - Natalie

Total Price$69

Portland, OR

Moore notified that it was a Thirdstory delivery. Had a great attitude knocked it out. Very respectful. - Jereme

Total Price$117

Portland, OR

Awesome delivery! No banged walls, no chipped banister, just a smooth carry on narrow stairs to the second floor! thanks, guys! - Carolyn

Total Price$102

Lake Oswego, OR

Followed up when we had an issue with the delivery address. I appreciate them waiting while we got the necessary information. - Kelly

Total Price$141

Portland, OR

From what I understand, once they got the assignment, Keith & Brandon picked up & delivered our order efficiently. It’s not their fault but something went very wrong with the dispatch process & we received our order 2 hours after the end of the delivery window. Even worse, Lugg’s communication system is abysmal, and there was no way to communicate with dispatch or to get information on what was happening with the delivery. I even downloaded the app because I was told there was a messaging system in the app and there was not. - Joli

Total Price$23

Portland, OR

Juan and James were stellar! This is my first time using Lugg and they have exceeded all my expectations! I will be using Lugg again! Thank you Juan and James for remaining professional and efficient. There was a mistake on my delivery and they handled it with grace. Thank you, guys! - Laylah

Total Price$156

Tigard, OR

Juan and James’ truck must teleport, because they arrived early and then beat us from the pickup to delivery spot! They loaded and unloaded quickly and put everything right where it needed to go. James even had some great cat jokes after he met our feline roommate 😹 - Christina

Total Price$115

Happy Valley, OR

Arrived on time and quickly loaded everything. Delivery went smoothly and they were pleasant to work with. - Robert

Total Price$286

Portland, OR

Picked up heavy boxes and loaded them in van. Delivered them and had them on a roller cart before I even got to delivery location. Polite, hard working and quick. I would use them again. - Dennis

Total Price$72

Happy Valley, OR

It was great delivery service there app was easy for tracking them and they contacted me to double check address and I would use them again and recommend them to others. - Jenny

Total Price$115

Vancouver, WA

Went above and beyond during delivery. I really appreciate their technique and teamwork getting my awkward couch up three flights of stairs! I would recommend both, Fredy and Brandon, to anyone needing a delivery! - Janna

Total Price$120

Tualatin, OR

Total Price$66

Portland, OR

Appreciated how on-time this delivery was, and the extra effort they put in getting the piece of furniture into the house! Thank you!! - Natalie

Total Price$69

Portland, OR

Moore notified that it was a Thirdstory delivery. Had a great attitude knocked it out. Very respectful. - Jereme

Total Price$117

Portland, OR

Awesome delivery! No banged walls, no chipped banister, just a smooth carry on narrow stairs to the second floor! thanks, guys! - Carolyn

Total Price$102

Lake Oswego, OR

Followed up when we had an issue with the delivery address. I appreciate them waiting while we got the necessary information. - Kelly

Total Price$141

Portland, OR

Total Price$23

Portland, OR

Total Price$156

Tigard, OR

Total Price$115

Happy Valley, OR

Arrived on time and quickly loaded everything. Delivery went smoothly and they were pleasant to work with. - Robert

Total Price$286

Portland, OR

Picked up heavy boxes and loaded them in van. Delivered them and had them on a roller cart before I even got to delivery location. Polite, hard working and quick. I would use them again. - Dennis

Total Price$72

Happy Valley, OR

It was great delivery service there app was easy for tracking them and they contacted me to double check address and I would use them again and recommend them to others. - Jenny

Total Price$115

Vancouver, WA

Total Price$120

See all reviews

Lugg pricing in Portland

	Crew	Base Fare	Per-Mile Rate	Per-Stop Fee	Average cost*
Lite	1 Lugger	$50	$1.81	$18	$77
Pickup	2 Luggers	$83	$1.92	$22	$114
Van	2 Luggers	$110	$2.20	$26	$147
XL	2 Luggers	$160	$2.47	$28	$200
Box	2 Luggers	$207	$3.21	$32	$255

Lite

1 Lugger

Base fare$50

Per-mile rate$1.81

Per-stop fee$18

Average cost$77

Pickup

2 Luggers

Base fare$83

Per-mile rate$1.92

Per-stop fee$22

Average cost$114

Van

2 Luggers

Base fare$110

Per-mile rate$2.20

Per-stop fee$26

Average cost$147

XL

2 Luggers

Base fare$160

Per-mile rate$2.47

Per-stop fee$28

Average cost$200

Box

2 Luggers

Base fare$207

Per-mile rate$3.21

Per-stop fee$32

Average cost$255

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar Lowe's appliance deliveries.

Neil

Moved a fridge from Best Buy in Frisco, TX

Pickup2 Luggers PICKUP illustration

Base fare$82.50

Mileage(21 mi @ $1.92/mi)$40.32

Booking fee$7.37

Total price$130.19

Gabe

Moved a washer from Home Depot in Los Angeles, CA

Pickup2 Luggers PICKUP illustration

Base fare$82.50

Mileage(12 mi @ $1.92/mi)$23.04

Booking fee$6.33

Total price$111.87

Nia

Moved a dishwasher from Lowe's in Lake Oswego, OR

Pickup2 Luggers PICKUP illustration

Base fare$82.50

Mileage(10 mi @ $1.92/mi)$19.20

Booking fee$6.10

Total price$107.80

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

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