What is the process for using Lugg to deliver my Costco flower purchase?

It's simple! Here's the process: 1. Buy your Costco flower plant: Complete your purchase at the store or the Costco flower website and select "in-store pickup." 2. Get the receipt: Hold onto your order confirmation or receipt. You'll need to upload a photo of it when you book. 3. Book your Lugg: Schedule a Lugg for pickup in as little as 30 minutes. Enter the store's address in Portland as the pickup location and your home as the destination. 4. We handle the rest: Our crew will go into the store, handle the pickup with the information you provided, load your Costco flower plant, and deliver to your room of choice.

Do I need to be at the Costco flower store for pickup?

No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the Costco flower store in Portland, our Luggers can handle the pickup for you. Some Costco flower locations may require additional verification, and we will contact you if that's the case.

What if I buy something in a local Costco flower store and want it delivered the same day?

That's what we specialize in! You can book a Lugg right from the Costco flower store or parking lot in Portland. Our crew can often arrive for pickup in as little as 30 minutes, getting your new Costco flower plant home faster than traditional delivery. If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 30 days in advance.

Do I need to provide an order number or Costco flower store receipt?

Yes. Upload your digital receipt or provide your Costco flower order confirmation number when booking so our crew can easily locate your Costco flower plant at the Portland store.

Can Lugg pick up my Costco flower store order if it hasn't been paid for yet?

No. Please ensure your Costco flower purchase is fully paid for and ready for pickup before booking. Our crew cannot complete payment at the store.

Will Lugg wait if my Costco flower order isn't ready when they arrive?

For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule. For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with Costco flower in Portland that your order is ready for pickup before booking.

Can Lugg take away my old plant when delivering my new purchase?

Yes, Lugg can pick up your new plant and then haul away the old one to a recycling facility or donate it to a local charity — including donation centers like [Goodwill](https://lugg.com/goodwill-industries-pick-up) or [Habitat ReStore](https://lugg.com/habitat-for-humanity-pick-up) near Portland. Just add an extra stop when booking your delivery. **Tip**: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your plant, along with their hours and any potential fees.

What if I find damage to my plant upon arrival?

Please inspect your plant upon delivery. If you find damage upon receiving your plant, or discover defects from the store, note it immediately with your crew and contact the Costco flower store for assistance. If damage to your plant occurred during transport, please contact [Support](mailto:support@lugg.com) to file a damage claim. We will ask you to hold your plant as we work to resolve the issue as quickly as possible.

What supplies and protective equipment will my Luggers bring for my Costco flower delivery?

Every Lugg Costco flower delivery in Portland includes professional moving equipment — straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Costco flower delivery from start to finish.

What happens if my new plant doesn't fit through my doorway?

You are responsible for measuring your doorways, hallways, and stairwells to ensure your plant will fit before booking. Your plant cannot be delivered because it doesn't fit, it can be placed in an alterative location at your destination or be returned to the Costco flower store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.

Can Lugg pick up my plant from multiple stores in one trip?

Yes! Lugg now supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.

On-demand movers

Costco flower delivery in Portland, OR

Get same-day Costco flower delivery in Portland, OR with Lugg. We pick up and deliver fresh floral arrangements for any occasion.

Delivery worker in Portland, OR unloading potted plants from a pickup truck plant delivery for a Costco floral delivery.

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in Portland, OR

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Costco flowers delivered, same-day

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Millions of happy customers

Was pleased with the speed which the van arrived to transport a couch from Costco. Was given a detailed description of the rules about the weight of the object to be moved. I think your website app needs to be better at listing that there is a weight limit. I did not see anything that asked me to list the weight. Ultimately the guys decided they would go ahead and move the "over weight" couch. I also did not see on the app a way to book the removal of the old sofa when the new one was delivered. So another improvement to your website would be welcome. The guys did a good job getting the old sofa out and the new one in. It was a difficult process and I really appreciated their efforts. My husband also helped some to maneuver the bulky 270 lb couch into the house as well. They were very pleasant, especially Ronald.

MMonica in Portland, OR

5.0

There was a mixup with regards to scheduling. I had asked for one Lugger to help me with hanging Christmas lights. When they arrived, they said that they couldn't stay because they had to make a delivery. The error was clearly not their fault but the scheduling team. When I told Jose that I had made the appointment 5 days earlier and I couldn't reschedule (rain was going to start again the next day), Jose stepped in and said that he would stay and give me an hour or so of his time. He wanted to make sure that I was happy. This was the first time I'd ever encountered a scheduling problem with Lugg (have been using them for 3+ years). The important thing was that Jose wanted to step in and remedy the scheduling problem. We worked very quickly and got everything finished in a little over an hour. Bottom line: Jose saved the day & I really appreciated his willingness to help me out despite the error in scheduling. NOTE: I suggest that the schedulers at Lugg actually read the notes/comments that are made concerning the tasks to be done. I specifically said that it would take 2 - 3 hours.

MMerrilee in Vancouver, WA

5.0

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Lugg pricing in Portland

	Crew	Base Fare	Per-Mile Rate	Per-Stop Fee	Average cost*
Lite	1 Lugger	$50	$1.81	$18	$77
Pickup	2 Luggers	$83	$1.92	$22	$114
Van	2 Luggers	$110	$2.20	$26	$147
XL	2 Luggers	$160	$2.47	$28	$200
Box	2 Luggers	$207	$3.21	$32	$255

Lite

1 Lugger

Base fare$50

Per-mile rate$1.81

Per-stop fee$18

Average cost$77

Pickup

2 Luggers

Base fare$83

Per-mile rate$1.92

Per-stop fee$22

Average cost$114

Van

2 Luggers

Base fare$110

Per-mile rate$2.20

Per-stop fee$26

Average cost$147

XL

2 Luggers

Base fare$160

Per-mile rate$2.47

Per-stop fee$28

Average cost$200

Box

2 Luggers

Base fare$207

Per-mile rate$3.21

Per-stop fee$32

Average cost$255

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar Costco flower deliveries.

Sandra

Moved a potted tree from Flora Grubb Gardens in Marina del Rey to Los Angeles, CA

Lite1 Lugger LITE illustration

Base fare$49.50

Mileage(2.2 mi @ $1.81/mi)$3.98

Stop fee$1.33

Booking fee$3.50

Total price$58.31

Kevin

Moved large plants from Sloat Garden Center in San Francisco, CA

Pickup2 Luggers PICKUP illustration

Base fare$82.50

Mileage(3.2 mi @ $1.92/mi)$6.14

Stop fee$1.37

Booking fee$5.75

Total price$95.76

William

Moved potted plants from Sloat Garden Center in Pleasant Hill to Pleasanton, CA

Van2 Luggers VAN illustration

Base fare$110.00

Mileage(25.6 mi @ $2.20/mi)$56.32

Stop fee$1.65

Booking fee$10.72

Total price$178.69

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

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