Chingis was so nice! He came fully prepared with all necessary tools and was super quick and efficient :) - Devin

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Chingis was so nice! He came fully prepared with all necessary tools and was super quick and efficient :) - Devin

Professional and pleasant really calm and were intuitive got to the loading dock and worked. around a lot of loading and unloading mayhem. Staying in communication with me. - andrea

Raheem and Phillip were professional, friendly, efficient, and easy to work with! Extremely pleased with their services! Highly recommend. - Christian

I moved several large boxes, some smaller heavy ones, a big toaster oven, and a bunch of suitcases and smaller items from the Upper East Side of NYC to the Upper West Side. The Luggers kept me informed about their arrival time; they were polite, helpful, efficient, and careful. Thank you, thank you, thank you! - Susan
I’m so grateful with this movers !! They are super nice and kind. Even though it was raining, they moved all of my belongings safely and carefully. They also did a great job wrapping and protecting everything. I really appreciated how careful they were with my belongings! - okto

Melvin and Muhammad were fantastic! Showed up on time, we're accomodative to all my requests, and we're super friendly. If I use Lugg again, I'd be happy to see them show up! Very pleased overall with my experience. - Andrew

Absolutely seamless frictionless experience. Booked time on app. Changed mind , moved time. No prob. I wasn’t even at the pick up place as Lugg had a photo of what they were supposed to fetch and they did. I like that the pick up contact changed at the last minute & I was able to change it in app immediately. Nice touch that every contact number has a choice to be included in pick up or drop off notification or both. A vast improvement from the days when I had to search Craigslist for a man with a van. Very reasonable price and most relaxing NYC move ever - Joan
I didn’t expect moving a 200 lb box down a hallway, down two flights of stairs and through two more rooms could be so easy. No theatrics, no special equipment, just sheer strength. Took less than 30 minutes! Nicest guys too. - Brian

Heron was so amazing! Got to work immediately and was so helpful, even when we faced minor setbacks and difficulties. - Finch

I was very impressed with Luggers Michael and Ben who picked up two large and heavy items at two different items (a recliner and huge double dresser from Facebook marketplace). They were super professional in dealing with two pickups and navigating annoying NYC traffic on a muggy day. I was able to monitor their progress quite conveniently on the tracker in the app. They were way quicker than I expected, so I definitely underestimated their arrival. I would recommend Lugg to anyone who needs a quick and reliable move. I also live in building that requires a COI and Lugg customer service was quick and providing one via email (I got a response in a few hours). That really made a difference to me when I needed a short notice pickup. - Laura
Robert was a trusted driver and delivered our furniture promptly and safely. He even adjusted to our logistical challenges upon delivery. And was super friendly and careful - Melody

I needed a couch moved in NYC the length of a full borough with 2 days notice, and the price I was quoted was HUNDREDS less than professional companies, including Piece of Cake, multiple Task Rabbits, and Transdimentional. Raheem and Phillip navigated so effortlessly, with such care and consideration. They handled logistic issues with ease and were kind, punctual, and professional. I received true white glove service. I'd book with them again in a heartbeat! - Rachel
Wilmer and Henry were such a pleasure to work with! They took very good care of all items making sure they were properly wrapped and protected. They worked swiftly and were super kind. - Natalia

Chingis is the best. He was communicative, helpful, understanding, and super flexible. He dealt with an unexpected difficulty (the place wouldn’t take large furniture items) and handled it swiftly. Highly recommend!! - Alice

Great communication, promptness, professionalism. We were moving one specific piece of furniture from Connecticut to NYC and they took great care of it, got it there in reasonable time despite a lot of traffic, and then were very considerate and helpful when actually moving the furniture in. - Anupam
They arrived 15mins before the scheduled window for pickup (which resulted in the item not being ready to be shipped and an extra cost for me, because they waited fifteen minutes and were idle for 15minutes). The delivery ran super smoothly and the communication was great. - Anna

From start to finish it was a FANTASTIC experience. The guys were sooo friendly it was a pleasure for my first but not last experience with Lugg !!! - George

Extremely efficient, friendly, and super helpful. Thank you so much for making this a smooth process! - Lilyan

Cannot say enough good things about these AMAZING movers. We would not have been able to get this FB Marketplace find anywhere without their help. Professional, amazing attitude, and STRONG! Bless them. - Ella

Robert was great. Despite there being a mistake with the delivery address by me or the company he was patient and helpful loading up two flights of stairs. - Vittorio

They took such incredible care, even though picking up with traffic, even more traffic dropping off, issues with the seller, and my building's stairs. 10/10 would recommend!! - Rachel

Serge and Michael made moving my new lounge chair and ottoman a breeze! Super efficient, careful and kind. Thanks so much!! - Erin

Absolutely great communication! Very professional, efficient, and courteous. Would definitely use them again and would recommend to anyone :) - Cara

Juan is such an excellent helper and has a joyful intelligent nature. He’s a pleasure and does great work! - Elle

Wilmer and Darin, moved exceptionally fast, wrapping and securing each piece of furniture. They were amazing, courteous, professional and handled everything with ease. Great experience, Wilmer and Darin are top-notch. Thank you. - Irene

Was very impressed with their ability to navigate a tight entryway to fit our couch!! Definitely recommend!! - Regan

Such a great experience! They helped me move an incredibly heavy rug and were so kind, patient, and flexible throughout the whole process. They made what could’ve been a stressful move feel easy and were an absolute pleasure to work with. Would definitely recommend! - Meghan

These two young gentlemen were absolutely professional and handy. I would recommend them for anyone and I definitely will be using this company again since this was my first time using it. - Shakinah

A wonderful experience with Elvis and Tavis moving items a lengthy distance into a dense part of NyC. Both were efficient poised and very poised in handling the transportation. - Vishesh
Melvin and Kuron were very sweet and efficiently helped me move from a storage unit into my new apartment! Thank you for all of your help!! - Rileigh

The two movers, Libardo and Octavio, were AWESOME! On time, efficient, professional and very helpful. Highly recommend them. The whole move was easy peasy. Thank you! - customer
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