5-star moving reviews in New York City, NY

Heron was so amazing! Got to work immediately and was so helpful, even when we faced minor setbacks and difficulties. - Finch

Total Price$120

I moved several large boxes, some smaller heavy ones, a big toaster oven, and a bunch of suitcases and smaller items from the Upper East Side of NYC to the Upper West Side. The Luggers kept me informed about their arrival time; they were polite, helpful, efficient, and careful. Thank you, thank you, thank you! - Susan

Great communication, promptness, professionalism. We were moving one specific piece of furniture from Connecticut to NYC and they took great care of it, got it there in reasonable time despite a lot of traffic, and then were very considerate and helpful when actually moving the furniture in. - Anupam

Absolutely seamless frictionless experience. Booked time on app. Changed mind , moved time. No prob. I wasn’t even at the pick up place as Lugg had a photo of what they were supposed to fetch and they did. I like that the pick up contact changed at the last minute & I was able to change it in app immediately. Nice touch that every contact number has a choice to be included in pick up or drop off notification or both. A vast improvement from the days when I had to search Craigslist for a man with a van. Very reasonable price and most relaxing NYC move ever - Joan

Diego and Miguel were super fast considering it was a 5 story walkup and very nice gentlemen. Thank you! - Roland

Total Price$138

Taurean and Kristian were the best movers I’ve ever had! They were super fast and friendly, and handled everything with care. Will be recommending to anyone I know with a move coming up! - Molly

Total Price$429

They called me everytime my sellers were asking to confirm payment, and even hyped up the pieces I got. I was so relaxed thru all of this, what a blessing. - Amihan

Total Price$206

Jean and Luis were professional, on time, and efficient. Great pair and will definitely hire them again. - Jameson

Total Price$354

The drivers were great. My issue is that the estimate was very inaccurate and no one let me know that they couldn’t use a pallet move, which extended the amount of time from 20 minutes to an hour and 20 minutes. - Emily

Total Price$292

Hector and Terrelle were right on time and super efficient. They were very careful with the move and friendly. - Yu Jeong

Total Price$186

Melvin and Kuron were very sweet and efficiently helped me move from a storage unit into my new apartment! Thank you for all of your help!! - Rileigh

Total Price$422

I liked the handshake upon arrival; very professional. Also both friendly & competant, even when I was the one being confusing! - Gail

Total Price$443

They were both great, very communicative, friendly and extremely careful with everything. Incredible moving experience! Thank you - David

Total Price$267

Marcos and Octavio were amazing! They were professional, friendly, efficient, and handled everything with care from start to finish. I had a lot of bags and boxes, plus a standing desk and chair, and they made the entire process feel easy and stress-free. They worked quickly without ever making me feel like anything was being rushed or handled carelessly. They were also incredibly kind and helpful throughout the move. I really appreciated how smoothly everything went and would absolutely recommend them. Thank you both for making moving day so much easier! - Siobhan

Total Price$419

Wilmer and Henry were so efficient and sweet! They did such a good job and handled every pieces of furniture with care and managed to set it up quickly. - Dana

Total Price$413

A wonderful experience with Elvis and Tavis moving items a lengthy distance into a dense part of NyC. Both were efficient poised and very poised in handling the transportation. - Vishesh

Raheem & Phillip were friendly and reassuring. They were completely on top of things! I was sure the furniture was too heavy, but they had it upstairs in minutes! - Erika

Total Price$134

Made sure everything was protected with blankets and stuff. Dissassembled furniture. Worked under heavy rain. These guys are ultra professional. - Valentina

Total Price$786

Mahamad and Darrell were absolute move champions! They were prompt, efficient, courteous, personable - and knew all about CubeSmart and moving into a high rise space. 6 stars not an option but they earned at least that. These guys are great brand ambassadors for Lugg. Thank you - we’ll tell all our friends. - TJ

Total Price$214

Amazing experience with Garfield and Glenroy! They were super efficient, communicative, and flexible even with my last-minute pickup additions and route updates via Lugg app. They handled everything smoothly and were really kind professional throughout the whole process. What stood out was their attitude. Being new to NYC and coordinating secondhand marketplace finds all over the city can feel stressful and awkward sometimes but they made the whole experience feel easy and comfortable. Really appreciated the help today! - Linda

Darrell saved the day! He helped me move all my stuff across multiple locations, always with a smile and great attitude. He was a calming presence on a stressful day, thank you so much! - Christine

Total Price$196

Robert was great. Despite there being a mistake with the delivery address by me or the company he was patient and helpful loading up two flights of stairs. - Vittorio

Total Price$92

Heron helped me with moving my stuff to a storage unit and he went above and beyond with being so patient and courteous with everything I had to do. I appreciate his professionalism and woukd definitely love to have him again. - Channa

Total Price$105

Very polite and courteous. Charles and Nery were extremely efficient with a heavy item going up a very narrow staircase. Thanks so much for your help! - Audrey

Total Price$147

Ronald and Roydall were amazingly helpful! Efficient and caring with my items, friendly, and incredibly thoughtful both when it came to my space, items, and making sure everything would be easy for me to navigate in the future. Highly personable as well - can’t recommend enough - Anna Marie

Total Price$490

Thank you so much! This was my best Lugg experience hands down. I appreciate how efficient and considerate you both were with everything. Made moving stress free! - Eva

Total Price$502

They were incredibly helpful with helping me move my stuff from my storage unit to my dorm would definitely recommend!!! - Ilana

Total Price$240

I was very impressed with Luggers Michael and Ben who picked up two large and heavy items at two different items (a recliner and huge double dresser from Facebook marketplace). They were super professional in dealing with two pickups and navigating annoying NYC traffic on a muggy day. I was able to monitor their progress quite conveniently on the tracker in the app. They were way quicker than I expected, so I definitely underestimated their arrival. I would recommend Lugg to anyone who needs a quick and reliable move. I also live in building that requires a COI and Lugg customer service was quick and providing one via email (I got a response in a few hours). That really made a difference to me when I needed a short notice pickup. - Laura

The two movers, Libardo and Octavio, were AWESOME! On time, efficient, professional and very helpful. Highly recommend them. The whole move was easy peasy. Thank you! - customer

Edgar is very friendly, professional and efficient. He helped take the stress out of moving. Thank you, Edgar! - Leslie

Total Price$80

Glenroy and Nakell were great! They adapted to the rules of both the pickup and dropoff buildings and they made whole exchange very easy for me. I would recommend them to a friend. - Elena

Total Price$244

Just had a seamless delivery experience with Tavis, Solomon, Jean and Deiago who helped bring a super heavy / large armoire into a NYC apartment! Super efficient and great communication throughout the pickup journey. - Bowie