5-star moving reviews in New York City, NY

Carlos and Kevin were super friendly and efficient, definitely would recommend them and it was a great moving experience! - Hannah

Total Price$303

Great communication, promptness, professionalism. We were moving one specific piece of furniture from Connecticut to NYC and they took great care of it, got it there in reasonable time despite a lot of traffic, and then were very considerate and helpful when actually moving the furniture in. - Anupam

Absolutely seamless frictionless experience. Booked time on app. Changed mind , moved time. No prob. I wasn’t even at the pick up place as Lugg had a photo of what they were supposed to fetch and they did. I like that the pick up contact changed at the last minute & I was able to change it in app immediately. Nice touch that every contact number has a choice to be included in pick up or drop off notification or both. A vast improvement from the days when I had to search Craigslist for a man with a van. Very reasonable price and most relaxing NYC move ever - Joan

A wonderful experience with Elvis and Tavis moving items a lengthy distance into a dense part of NyC. Both were efficient poised and very poised in handling the transportation. - Vishesh

Super quick and efficient. They expertly navigated a very tight stairwell with super long items—clearly they’ve don’t this a lot and we appreciate their consideration of our neighbors in being quiet and careful in some tight spots. - Joe

Total Price$133

A+++++ service! Elvis and Tavis were both very pleasant, efficient, and professional. Highly recommend! - Michelle

Total Price$159

Really nice guys who had their work cut out for them but handled everything with total grace and efficiency! - Sofie

Total Price$316

Amazing experience with Garfield and Glenroy! They were super efficient, communicative, and flexible even with my last-minute pickup additions and route updates via Lugg app. They handled everything smoothly and were really kind professional throughout the whole process. What stood out was their attitude. Being new to NYC and coordinating secondhand marketplace finds all over the city can feel stressful and awkward sometimes but they made the whole experience feel easy and comfortable. Really appreciated the help today! - Linda

They were both awesome, disassembled and moved everything very carefully sent me messages on pickup to make sure I was aware the bed frame had a few bolts missing. Highly recommend! - Christina

Total Price$307

Shahzel was super friendly and helpful, and he was nice enough to help me very last minute just as he was ending his shift - Lindsay

Total Price$46

I had a fantastic experience with our delivery! Our lugger was so friendly and genuinely cared about making sure everything arrived safely. They didn't just drop the items off; they actually helped us get everything situated right into our storage space, which was a huge help. Great communication and excellent service all around! - Daniella

Total Price$174

Sunday was sooooo helpful! I couldn’t have asked for a better moving partner. What a great experience. He was kind, friendly, quick, efficient, everything you could ask for. Thank you so much! - Meredith

Total Price$157

Matthew and Joshua were great! Very communicative and mindful in sharing pickup and delivery updates. - Ashton

Total Price$464

Kadeem and Shamar were very professional and efficient movers! They checked in with me when they arrived at the drop off location and helped me settle in with all of my items in no time at all. Huge thank you to both of them! - Lora

Total Price$618

Glenroy & William were amazing! Very efficient and friendly, they got our huge couch from Brooklyn to Queens with ease! - Allie

Total Price$583

Excellent work. My move was handled with the utmost professionalism and expertise. I use Lugg whenever I have a small move. - Robert

Total Price$183

Elvis and Tavis were great. They communicated when they were near the pickup location and took great care in wrapping the piece of antique furniture for the delivery to ensure it is delivered safely. - Ashton

Total Price$293

Wilmer & Angel were extremely efficient. They got my china cabinet to me quickly and in one piece. Clear communication and easy to navigate. I’ll be using lugg for all my FB marketplace finds! - Keeley

Total Price$237

This was my first experience with Lugg. Tauren and Kristian were great. Professional, quick, easy going . . . This was a return at IKEA and they helped me get inside and waited until I was all set working with a customer service rep before asking if it was ok for them to go. Five stars, will absolutely be using and recommending Lugg! - karen

Total Price$114

These guys were SO kind and the best! So helpful and made this move so seamless and easy. THANK YOU!!!! Really went above and beyond. I appreciate you!! - Liza

Total Price$231

Truly an amazing duo. They were on time, communicative, and went above and beyond to wrap the furniture! When the larger piece of furniture did not fit in the elevator they carried it up 5 flights and were incredibly patient and calm. Could not recommend more, I am so grateful for their help! - Caroline

Total Price$386

This was one of the easiest and most seamless delivery experiences I've ever had. Loved it. And Serge was great. So nice!! (I didn't meet Kevroy.) Thank you so much! - Leah

Total Price$196

Quick and friendly service! My first time using Lugg and would definitely use again because of Libardo and Henry - Erin

Total Price$128

Annur and Edward were absolutely wonderful to work with! They moved me out of my walk up all the way to the opposite end of the city and it was a breeze! They were not only kind but also were incredibly organized and prepared. Exceeded my expectations and would happily use Lugg again because of my experience with the two of them! - Kelsey

Total Price$688

Jose and Travis were great! They happily moved my very heavy couch and worked very efficiently. My only suggestion would be to wrap any upholstered furniture in moving blankets to protect it in the future. - Deirdre

Total Price$227

Dmetry and Nery were excellent. Kind, efficient, handled my stuff with care. Very easy to work with. Would recommend them to anyone! - Rob

Total Price$229

I was very impressed with Luggers Michael and Ben who picked up two large and heavy items at two different items (a recliner and huge double dresser from Facebook marketplace). They were super professional in dealing with two pickups and navigating annoying NYC traffic on a muggy day. I was able to monitor their progress quite conveniently on the tracker in the app. They were way quicker than I expected, so I definitely underestimated their arrival. I would recommend Lugg to anyone who needs a quick and reliable move. I also live in building that requires a COI and Lugg customer service was quick and providing one via email (I got a response in a few hours). That really made a difference to me when I needed a short notice pickup. - Laura

The two movers, Libardo and Octavio, were AWESOME! On time, efficient, professional and very helpful. Highly recommend them. The whole move was easy peasy. Thank you! - customer

Robert was prompt and courteous and a great problem solver, between handling a tight parking and also my building's incredibly steep stairs. Big thank you to Robert!!! - Cesar

Total Price$73

These guys are the absolute pros!!! They figured out the hardest most narrow staircase up 3 floors!!! They really showed what lugg is about!! Top of the top!! Thank you - Solomon

Total Price$633

Just had a seamless delivery experience with Tavis, Solomon, Jean and Deiago who helped bring a super heavy / large armoire into a NYC apartment! Super efficient and great communication throughout the pickup journey. - Bowie

The experience was easy. The guy showed up on time. We both worked together to pack and unpack the load - the whole thing went very quick. It felt like that distant friend with a van who showed up to help you move that one time. We shook hands and I tipped later in the app. - NYC