FAQs - Furniture removals in Boston, MA

Question 1

What types of items can Lugg handle during my furniture removal in Boston?

Accepted Answer

Lugg can haul away almost anything — from old furniture and mattresses to appliances, boxes, yard waste, and general household junk. We also remove bulky items like couches, pianos, and exercise equipment. Whether it's a garage cleanout, office declutter, or full home haul-away, our crew makes junk pickup fast and simple. For safety reasons, we can't take hazardous waste, chemicals, paint, loose trash, or raw materials.

Question 2

Does Lugg provide same-day & next-day furniture removal in Boston?

Accepted Answer

Yes, Lugg provides on-demand, same-day, and next-day furniture removals. You can book movers and a truck in as little as 30 minutes, or schedule up to 30 days in advance for a time that works best for you.

Question 3

What size truck and crew should I book for my furniture removal?

Accepted Answer

The best truck depends on the size and scope of your furniture removal. For most furniture removals involving heavy items, we **strongly recommend a 2-Lugger crew** to ensure everything is handled safely and efficiently. For smaller tasks, or when you'd like to assist, the Lugg Lite (1 Lugger + pickup truck) works great.

Here's a quick look at our truck dimensions to help you choose:

* Pickup: 6 ft+ long × 4.5 ft wide. The tailgate can stay open for extra length, and all items are secured with straps. 
* Van: 8 ft+ long × 4 ft wide × 4.5 ft tall. 
* XL: 10 ft+ long × 5.5 ft wide × 6.4 ft tall. 
* Box Truck: 12 ft+ long × 6 ft wide × 7 ft tall.

**Tip**: Our Pickup trucks include a tarp for light rain protection, but if the forecast calls for heavier rain, we recommend booking a covered truck, such as a Van, XL, or Box, for extra coverage.

If your furniture removal requires a lift gate for loading or unloading, please book a Box Truck and add a note to your booking.

Question 4

Can Lugg remove my furniture directly from my home, or does it need to be outside?

Accepted Answer

Yes, Lugg will remove your furniture from anywhere inside your home or on your property, including attics, basements, or garages — no need to drag it to the curb.

Question 5

Can Lugg disassemble and assemble furniture during my furniture move?

Accepted Answer

Yes, your Luggers can help with basic furniture assembly and disassembly during your furniture removal. Crews bring standard tools, but if your items need specialty tools or instructions, please have those ready. Time spent assembling or disassembling is included in your total labor.

Question 6

What happens to my furniture after Lugg removes it?

Accepted Answer

Lugg delivers your furniture to your chosen disposal, donation, or recycling center in Boston.

We recommend contacting your disposal center to confirm operating hours, fees, and that your items will be accepted.

Question 7

Can Lugg donate my furniture instead?

Accepted Answer

Yes! If your furniture is still in good usable condition, Lugg can deliver it to your preferred [donation center](https://lugg.com/donation-pick-up) in Boston (e.g., Goodwill, Salvation Army, or Habitat for Humanity) instead oif dumping it. Just add the donation center as your drop-off location.

We recommend contacting your local donation center in Boston to confirm their drop-off hours and whether your furniture is eligible for donation.

Question 8

Can Lugg dispose of my mattresses, electronics, or appliances?

Accepted Answer

Yes, many disposal centers in Boston accept these items for e-waste and eco-friendly recycling. Please confirm your local facility's policy before booking, as acceptance varies by location and additional fees may apply.

Question 9

Are dump or disposal fees included in my furniture removal price?

Accepted Answer

No, disposal or dump fees are **not included** in the final cost of your Lugg. These fees vary by facility in Boston and the weight and size of your items, typically ranging from $30 - $200. This fee is separate from your Lugg total and will be an additional charge to your card, along with a 10% service fee.

Question 10

Will I be charged if my item can't be accepted at the disposal site?

Accepted Answer

Yes, labor and travel time are still billable. To avoid this, please confirm in advance that your chosen facility in Boston will accept your furniture and any other items.

If your item cannot be accepted at the disposal site, your Luggers will contact you for an alternative destination. Standard rates apply for rerouting or additional stops.

Question 11

How should I prepare for my furniture removal in Boston?

Accepted Answer

Clear a safe pathway (3–4 ft) from your entryway, measure tight spaces, and protect flooring to help ensure a smooth **removal**. If preferred, group your junk items in one area to make loading faster and reduce time billed.

Still have questions? 
Chat with our Support Team or email [support@lugg.com](mailto:support@lugg.com) — we're happy to help get your **furniture** hauled away safely, quickly, and on your schedule.

	Crew	Base Fare	Per-Mile Rate	Per-Minute Labor	Average cost*
Lite	1 Lugger	$26	$1.96	$0.95	$50
Pickup	2 Luggers	$38	$2.24	$1.62	$74
Van	2 Luggers	$68	$3.08	$2.02	$114
XL	2 Luggers	$117	$3.70	$2.30	$170
Box	2 Luggers	$152	$5.00	$3.00	$222

Furniture haul away in Boston, MA

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