What is the process for using Lugg to deliver my bed frame purchase?

It's simple! Here's the process: 1. Buy your bed frame bed: Complete your purchase at the store or the bed frame website and select "in-store pickup." 2. Get the receipt: Hold onto your order confirmation or receipt. You'll need to upload a photo of it when you book. 3. Book your Lugg: Schedule a Lugg for pickup in as little as 30 minutes. Enter the store's address in Boston as the pickup location and your home as the destination. 4. We handle the rest: Our crew will go into the store, handle the pickup with the information you provided, load your bed frame bed, and deliver to your room of choice.

Do I need to be at the bed frame store for pickup?

No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the bed frame store in Boston, our Luggers can handle the pickup for you. Some bed frame locations may require additional verification, and we will contact you if that's the case.

What if I buy something in a local bed frame store and want it delivered the same day?

That's what we specialize in! You can book a Lugg right from the bed frame store or parking lot in Boston. Our crew can often arrive for pickup in as little as 30 minutes, getting your new bed frame bed home faster than traditional delivery. If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 30 days in advance.

Do I need to provide an order number or bed frame store receipt?

Yes. Upload your digital receipt or provide your bed frame order confirmation number when booking so our crew can easily locate your bed frame bed at the Boston store.

Can Lugg pick up my bed frame store order if it hasn't been paid for yet?

No. Please ensure your bed frame purchase is fully paid for and ready for pickup before booking. Our crew cannot complete payment at the store.

Will Lugg wait if my bed frame order isn't ready when they arrive?

For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule. For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with bed frame in Boston that your order is ready for pickup before booking.

Can Lugg take away my old bed when delivering my new purchase?

Yes, Lugg can pick up your new bed and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like [Goodwill](https://lugg.com/goodwill-industries-pick-up) or [Habitat ReStore](https://lugg.com/habitat-for-humanity-pick-up) near Boston. Just add an extra stop when booking your delivery. **Tip**: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your bed, along with their hours and any potential fees.

What if I find damage to my bed upon arrival?

Please inspect your bed upon delivery. If you find damage upon receiving your bed, or discover defects from the store, note it immediately with your crew and contact the bed frame store for assistance. If damage to your bed occurred during transport, please contact [Support](mailto:support@lugg.com) to file a damage claim. We will ask you to hold your bed as we work to resolve the issue as quickly as possible.

What supplies and protective equipment will my Luggers bring for my bed frame delivery?

Every Lugg bed frame delivery in Boston includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient bed frame delivery from start to finish.

What happens if my new bed doesn't fit through my doorway?

You are responsible for measuring your doorways, hallways, and stairwells to ensure your bed will fit before booking. Your bed cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the bed frame store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.

Can Lugg pick up my bed from multiple stores in one trip?

Yes! Lugg now supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.

Bed frame delivery in Boston, MA

Whether it’s a simple metal frame or a king-size platform, we'll get your new bed frame from curb to bedroom without the wrestling match. Our movers in Boston, MA bring it in, place it where you want it, and keep the process quick and simple.

Two movers in Boston, MA carrying a mattress from a truck into a customer’s home for a bed frame delivery

Top rated movers
in Boston, MA

4.9/5

9.2K Reviews

4.9/5

42K Ratings

4.6/5

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4.8/5

2.5K Reviews

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Your items fully backed by our Damage Protection Guarantee

5‑star vetted and rated movers

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337k+

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Millions of happy customers

Danvers, MA

They went above and beyond to put the chairs where I wanted. They were really polite and kind. They helped me take a door off and back on to get the chairs in my bedroom. So incredibly helpful! - Jessica

Total Price$149

Needham, MA

Clifton and Julian quickly and efficiently moved my mattress from a second floor bedroom. When they arrived at the drop off destination and were told that mattresses were accepted (it was my fault for knowing to check beforehand), they tried to find an alternate solution and they even provided other locations in the area. It wasn’t really an easy day and they ended up having to come all the way back to the original pick up location to unload the mattress again. I appreciated all their hard work! - Christina

Total Price$203

Newton, MA

Thank you so much for helping with my mom’s new bed. You guys did such an amazing job she called me and said that you guys were the best! Thank you for making her experience really smooth! I can always count on Lugg for careful and efficient moves of personal items! Good job! - GAELLE

Total Price$350

Acton, MA

Hussain and Yolando powered through a much heavier than expected lift to get my wardrobe upstairs and into our bedroom! Honestly, there was a point where I was ready to give up, but they made it happen. The real deal. - John

Total Price$185

Medfield, MA

They were able to friendly and professional. They seamlessly switched furniture between 2 bedrooms. - Robin

Total Price$147

Newton, MA

Helped take apart and reassemble a bed frame… they had a full toolkit on hand. Very mild h appreciated! - Helen

Total Price$126

Cambridge, MA

Erica and Aljeny are amazing and I would highly recommend them! They moved my bed, my couch, chairs, a heavy A/C unit, and bookshelves in under 90 minutes - including transit time in between. They expertly maneuvered through several flights of stairs and tight corners, typical of old Boston homes. More than that, they were friendly and kind all throughout, which made the moving process fun and far less stressful. - Leslie

Total Price$275

Stoughton, MA

James & Miguel were excellent! They lugged my sofa and bed parts up 4 flights of stairs and were professional and friendly the whole time. Definitely recommend them for your moving needs! - Nikela

Total Price$141

Little Compton, RI

Jeffrey and Emmanuel were very helpful and patient as we decided what we wanted to do with our mattress. - Ginny

Total Price$91

Franklin, MA

They navigated a VERY heavy king size mattress through my very small hallways and stairs. True gentlemen and professionals. Thank you guys! - Eric

Total Price$256

Franklin, MA

Edmund and Anthony were friendly, courteous, and reliable! Thank you for a seamless delivery and setup of our mattress. We would definitely use Lugg again. - Laura

Total Price$279

Stoughton, MA

They are amazing 5.0 stars they are very careful also, but our king size mattress was forgotten by ikea. Other than that no issues not the delivery drivers fault. - Twila

Total Price$54

Danvers, MA

Total Price$149

Needham, MA

Total Price$203

Newton, MA

Total Price$350

Acton, MA

Total Price$185

Medfield, MA

They were able to friendly and professional. They seamlessly switched furniture between 2 bedrooms. - Robin

Total Price$147

Newton, MA

Helped take apart and reassemble a bed frame… they had a full toolkit on hand. Very mild h appreciated! - Helen

Total Price$126

Cambridge, MA

Total Price$275

Stoughton, MA

James & Miguel were excellent! They lugged my sofa and bed parts up 4 flights of stairs and were professional and friendly the whole time. Definitely recommend them for your moving needs! - Nikela

Total Price$141

Little Compton, RI

Jeffrey and Emmanuel were very helpful and patient as we decided what we wanted to do with our mattress. - Ginny

Total Price$91

Franklin, MA

They navigated a VERY heavy king size mattress through my very small hallways and stairs. True gentlemen and professionals. Thank you guys! - Eric

Total Price$256

Franklin, MA

Edmund and Anthony were friendly, courteous, and reliable! Thank you for a seamless delivery and setup of our mattress. We would definitely use Lugg again. - Laura

Total Price$279

Stoughton, MA

They are amazing 5.0 stars they are very careful also, but our king size mattress was forgotten by ikea. Other than that no issues not the delivery drivers fault. - Twila

Total Price$54

Brookline, MA

Guys were great and moved everything up a ton of flights of stairs, I feel like I should be able to specify that in the app so the guys know what they're getting themselves into. They were quick, but we're not able to fit the queen sized mattress (and a bit of our other stuff) in the truck. Would like a van or larger sized pickup truck to finish the job tomorrow please. These guys were great though - Luke

Total Price$30

Chelsea, MA

They arrived in the timeframe given. They were very professional and careful moving in the sofa. I was very happy with their service. - Elena

Total Price$136

Milford, MA

These guys were great! So friendly, arrived within the timeframe promised and even help me move an piece of furniture to the curb (not part of the original job description). This is my first time using Lugg and won’t be my last! - Meghan

Total Price$104

Wilmington, MA

really kind nice people who understood that i was running on a time framed immediately just dropped it off - Alison

Total Price$202

Wareham, MA

The whole process was great. I was well informed and notified of each step. The delivery was on time. both workers were very courteous, friendly, polite and efficient and handled the delivery with care and expertise. I was impressed with the service and it exceeded experiences I have had by far with other moving companies. I would feel very comfortable using your services in the future and highly recommend it to others. thank you - gail

Total Price$190

Westwood, MA

⭐⭐⭐⭐⭐ I had a great experience with the delivery team. The two delivery guys were prompt, professional, and very helpful throughout the entire process. They handled the item with care, were courteous, and made sure everything was placed properly before leaving. Their positive attitude and efficiency made the delivery smooth and stress-free. I truly appreciate their excellent service and would highly recommend them. 😊 - Lynda

Total Price$136

Providence, RI

Zach and Anthony were awesome!! They took great care of my appliance. Delivery was effortless. They went above and beyond, I highly recommend!! A++ - Michael

Total Price$293

Braintree, MA

The two gentlemen who delivered and set up my new couches were absolutely wonderful! They arrived on time, were very professional, and handled everything with so much care. Not only did they put the couches together quickly, but they also made sure everything was set up perfectly before leaving. Super friendly and respectful throughout the whole process—I couldn’t have asked for a better delivery experience. Thank you so much! - Lisaura

Total Price$146

Reading, MA

I’m so glad I used Lugg for this furniture delivery. It was a smooth delivery and these guys were so nice! Will definitely be using this service again! - Angela

Total Price$147

Somerville, MA

Very nice friendly guys.. Did not take them long to pick up at store and deliver to my home.. Would definitely use delivery services again. - Rose

Total Price$95

Andover, MA

They were great! Professional, courteous, calm, and a pleasure to deal with both at pick up and delivery. This is the second time I’ve used Lugg and I am so pleased with this service! Will use again and recommend to everyone . - Iveta

Total Price$117

Nashua, NH

I had a great experience with Lugg! The two movers arrived on time, were very professional, and handled my dining table with great care. Everything was done quickly, smoothly, and without any hassle. I honestly wish every delivery service was this efficient. I’ll definitely use Lugg again and highly recommend them to anyone who needs reliable help. Thank you, Lugg! - Gaethane

Total Price$121

Brookline, MA

Total Price$30

Chelsea, MA

They arrived in the timeframe given. They were very professional and careful moving in the sofa. I was very happy with their service. - Elena

Total Price$136

Milford, MA

Total Price$104

Wilmington, MA

really kind nice people who understood that i was running on a time framed immediately just dropped it off - Alison

Total Price$202

Wareham, MA

Total Price$190

Westwood, MA

Total Price$136

Providence, RI

Zach and Anthony were awesome!! They took great care of my appliance. Delivery was effortless. They went above and beyond, I highly recommend!! A++ - Michael

Total Price$293

Braintree, MA

Total Price$146

Reading, MA

I’m so glad I used Lugg for this furniture delivery. It was a smooth delivery and these guys were so nice! Will definitely be using this service again! - Angela

Total Price$147

Somerville, MA

Very nice friendly guys.. Did not take them long to pick up at store and deliver to my home.. Would definitely use delivery services again. - Rose

Total Price$95

Andover, MA

Total Price$117

Nashua, NH

Total Price$121

See all reviews

Lugg pricing in Boston

	Crew	Base Fare	Per-Mile Rate	Per-Stop Fee	Average cost*
Lite	1 Lugger	$50	$1.81	$18	$77
Pickup	2 Luggers	$83	$1.92	$22	$114
Van	2 Luggers	$110	$2.20	$26	$147
XL	2 Luggers	$160	$2.47	$28	$200
Box	2 Luggers	$207	$3.21	$32	$255

Lite

1 Lugger

Base fare$50

Per-mile rate$1.81

Per-stop fee$18

Average cost$77

Pickup

2 Luggers

Base fare$83

Per-mile rate$1.92

Per-stop fee$22

Average cost$114

Van

2 Luggers

Base fare$110

Per-mile rate$2.20

Per-stop fee$26

Average cost$147

XL

2 Luggers

Base fare$160

Per-mile rate$2.47

Per-stop fee$28

Average cost$200

Box

2 Luggers

Base fare$207

Per-mile rate$3.21

Per-stop fee$32

Average cost$255

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar bed frame deliveries.

Barbara

Moved a king size mattress from Mattress Firm in Daly City to San Francisco, CA

Lite1 Lugger LITE illustration

Base fare$49.50

Mileage(2.4 mi @ $1.81/mi)$4.34

Booking fee$3.50

Total price$58.31

Peter

Moved a queen bed from Denver Mattress in Westminster, CO

Lite1 Lugger LITE illustration

Base fare$49.50

Mileage(12 mi @ $1.81/mi)$21.72

Booking fee$4.27

Total price$75.49

Jack

Moved a king mattress from Mattress Clearance Center in Dallas, TX

Pickup2 Luggers PICKUP illustration

Base fare$82.50

Mileage(9 mi @ $1.92/mi)$17.28

Booking fee$5.99

Total price$105.77

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

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