Need some reassurance? Read reviews from Lugg customers across Washington, D.C..
I hired them to move some furniture from upstairs to my outside storage. They arrived within an hour of my request and quickly got to work. They had great ideas for how to maneuver my space. They moved items in minutes that would have taken me all day. They worked quickly and efficiently. Excellent job… plus they were friendly and professional. Highly Recommended!! - LaRissa
Elliot and Brice were polite, thorough and careful with everything. Many thanks for keeping in touch with status and locations. This was easy to schedule and just what we needed. Thanks so much!! - Ellen
This was a delicate situation—Kendy and Flevin had to silently move furniture around a very ill cancer patient, and they did such a wonderful job. It made a tough day so much better. - Kathleen
I was pleasantly surprised at how efficiently and fast the delivery went. Ans I liked the communication with the company about pickup and delivery timing. the two guys did a great job on setting up the furniture. - customer-DCF
They were fantastic! Went above and beyond what was required.. I would hire this team to move anything! Sherry - Sherry
Rodney S and Javon were quick and very careful picking up a couch, taking it to our home, and up some formidable stairs. Super happy to have them and grateful for their work today. - Cherie
This was my second time using Lugg. I am once again so impressed and happy this service exists. I needed immediate last-minute assistance and scheduled the van for the next one hour window available. Atiqullah & Mohammad were enroute within 2 min of submitting the request; essentially immediately. They arrived within 25 minutes, were friendly, professional, and got straight to business. They had the tools to facilitate my needs and were efficient and promptly on their way. My items arrived at the destination, promptly and securely. Kudos to Atiqullah & Mohammad. - Howie
Great experience will use again! - Andrea
Michael & Emmanuel did a great job with my Facebook marketplace delivery. They kept me informed throughout the process. Also they did a great job packing the furniture to make sure it was well protected. Will definitely work with them again. - Amanda
So thankful for the help these guys gave! Friendly, efficient, and timely. Took care of my furniture and I appreciate that. Thank you! - Noelle
Lugg was a lifesaver for my son’s last-minute dorm move at Howard University. Living almost 600 miles away with no family support in DC, this service gave me so much peace of mind. Great value, reliable, and exactly what we needed to get his things from the dorm to storage quickly and safely. - Yana
Kendy and Fleven were friendly and helpful. They showed care for our items and knew what they weee doing with loading the truck! - Laura
These guys were the real deal. Keep them fed. Out of the box. Thinking and really cool to work with. Lots of camaraderie. - Justin
The were on time, respectful, friendly and careful. I will use them again! Thank you for a great experience!!! - dcollman
The two of them are an amazing pair! They went above and beyond to ensure that everything was moved efficiently ! Very lovely duo! - Kyarie
Eric & Christopher were a great team: all the accolades listed above, and beyond! I am so glad I discovered your company, and plan on recommending it to everyone! - Georgina
Thanks for the help and delivering an important item safely. I continue to find the Luggers are professional and expeditious. My only constructive criticism to Lugg is to improve the web based interface. In this case I used Lugg to pick up a bulky item from a store that was in a strip mall. I like that the address auto populates, but there was no way to add additional information such as the suite number amongst the other stores, or the store name, on the initial location. Would also like a way to write additional specific notes on the initial Lugg request. I did utilize the text option, but it’s unclear if that works since I haven’t gotten a response the past two times I’ve used it. Overall great service. And Kendy and Fleven were great. - Howie
Booked Lugg for Virginia pick-up and Maryland delivery of a desk and a chair that had been purchased via online auction. I requested 1:30 pickup, and Migual and Marvin arrived with the Lugg delivery truck just after 2 pm, which was excellent (earlier than I expected given traffic in the DC-metro area). They were super polite and friendly. They were also very patient and careful with moving my items up a flight of stairs to the second floor, especially with the bulky, heavy sleeper chair and the turn in the stairs. This was my first time using Lugg and I would definitely be willing to use Lugg in the future. - D.
Wow. I needed some help moving out some stuff in a pinch. Ordered a Lugg. Marvin and Miguel were enroute within minutes. They arrived at the promised time, immediately got to work. Super courteous, efficient, and professional. Thank you so much for your help Miguel and Marvin!! - Howie
Houssemeddine & Oheneba did an excellent job for us today! They demonstrated their moving expertise by unassembling the HEAVY treadmill we have and carefully moving it and reassembling it for us, all with a smile! - John
Absolutely outstanding team! Flawlessly smooth and efficient work. Great communication. Fun and friendly to work with. Would hire Abraham & David again in a heartbeat. Lugg, how can I hire this team again in the future? - Allan
Very efficient, professional team. They were in and out and very courteous and careful. Great first experience using Lugg! - Elizabeth
Excellent service. Trained movers. Paid attention to delicate items. Very helpful and responsive. - DCC
So helpful and SOOOO strong! He problem solved by cutting the box! Everything arrived safely and he was awesome! - Melissa
Patrick and Marvin arrived on time, we're extremely pleasant and took care of my moving needs. Truly appreciated. - Cynthia
In addition to being 15 minutes early, Chris and Moses were very personable and patient. Would definitely hire them again in a heartbeat. - Regan
I had two Lugg movers help me move my daughter from her college apartment to her new living situation as she starts her career in DC. I considered doing it myself but then thought better for quite a few reasons, and thank goodness I flip-flopped! Lugg sent Mike M and William. They were exceedingly professional, incredibly friendly and handled things perfectly. I highly suggest using Lugg and if you’re lucky enough to get these two gents. you’ll be way ahead in the game! - Henry
Decided just before 1400 that I couldn't move the furniture myself. At 1620, we're all done! Very pleased. - Morgan
So grateful for Demar. He communicated with me about arrival time. Moving job was very quick and easy. Demar is professional, courteous and respectful. Would definitely hire help with Lugg again. Gave cash tip. Thank you so much!  - Tara
Quick response, on time, professional, friendly, respectful of my property. Would use again and highly recommend - Gregg
Great for mattress disposal, and cheaper than other options. This really saved me after the city of DC messed up with my scheduled bulk trash collection. - Hayley
These two make the perfect A team! They did a great job and I highly recommend them! Thank you sooo sooo much! - Victoria
Cannot recommend Jerome and Michael M. highly enough. They were prompt, communicative, and efficient in disassembling and transporting a large desk. It was a ridiculously hot DC day and they did all of this with a smile on their faces. They are a must for any moving needs! - S
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