Wilfredy and Martin are excellent. Ontime, efficient and professional. I would hire both of them again. - David

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Wilfredy and Martin are excellent. Ontime, efficient and professional. I would hire both of them again. - David

Awsome movers! These guys were careful, courteous and efficient. I would definitely use them again. - SFO2MEX
I tipped both Luggers, Jose Lee and Alexander, in person. Once they arrived at this destination, they were very efficient and fast. If I use Lugg again, I will know the start time begins sometime within the timeframe provided. The text message I received inferred the delivery would happen between 1-2 PM. I assumed it would start on time and complete by 2 PM. In reality it didn’t start until AFTER 2 PM, and finished after 3:30 PM. (I also thought securing a truck and drivers would’ve been handled the day before, enabling the move to be handled efficiently.) Also, the interface to leave comments can be more user friendly. It was very difficult to see how to use on my phone. - Tom

Manuel and Kristoffer we great to work with. They assisted another Lugg team of two—Jose and Michael—to help move a massive Cortens steel planter to our home. They worked collaboratively and efficiently with the other team. We would work with them again. - Andrew

Moved everything so quickly and efficiently I didn’t have to worry about anything! Will definitely use them again! - Isabel

Helped connect a chilling unit to a small outdoor cold plunge. Great teamwork and can-do approach. Highly recommend! - Shoshana

Worth every penny! Excellent team work and service. Thank you - sf2021!
This was a great team! Took apart and out together my bed with no issue. Careful, prepared and courteous - Holden

This team was fantastic. They arrived on time and were able to deliver a piece of furniture that another team was unable to. So they are creative problem solvers! I’d definitely hire them again. - Claire

Rogerio and Thiago were absolutely FANTASTIC! Excellent communication throughout the process. Polite, professional, friendly, clean, VERY careful… just the perfect guys for the job. I met 2 great people today AND had my furniture delivered- win win! - Julie

These guys were fantastic, couldn't have done it without them. Very professional and took good care of my items and communicated very well to make the process as streamlined as possible - Kody

Juvenal was an enormous help as I had 3 huge and heavy pieces to move from SF to RWC. He arrived and expertly wrapped my furniture to keep it from getting scratched and happily got the pieces down my steep front steps and into his truck. And then quickly and efficiently unloaded my items at their destination. THANK YOU Juvenal!! I couldn’t have done it without you! - Karen
Noa and Djalma were amazing to work with! My move went super smoothly. They were kind, quick, and respectful with my things. I hope I can request them next time. - Meghan

Nasario & Humberto were amazing to work with. They were efficient and took great care of our furniture. They were not informed of the extent of the move due to the lack of information provided by the Lugg app, which was an unfair experience for them. They handled it with professionalism and got the job done in record time! - Lucky

They were courteous, respectful, listened, did what I asked. We didn’t even have to take apart the futon frame! It was fast and efficient. - Anne

Kenny and Jessiah did a great job moving a large and heavy 80s media console in SF. It was a really tight fit through 2 sets of stairs and a narrow turn in a hallway but they made it work. - Juan
There was a lot going on that made it tough to get around, which delayed the job, but they got it done. Great Luggers. - Evan

Excellent service today with LUGG. Really nice, respectful, efficient guys. I always have a positive experience here in SF with LUGG! - Carla
Handled my furniture with care and moved very quickly. They were so great and I will definitely be using lugg again! - Katherine

I’ve been overcharged for locations that did not happen nor did I enter. Eder and Eduard can attest to being at one location only moving items from the driveway to the garage and house at same location. Please rectify charged. They worked well for 30 minutes - Leigh

Clarence and Jamani were extremely friendly and polite, quick on their feet, and did whatever it took to get the job done even though the furniture was extremely heavy! Appreciate their hard work and would recommend them - Kristen

Tomas & Patrick were GREAT!! On time, patient, treated everything carefully & with respect & placed everything where it needed to go at the destination - Bruce

Kenny & Marlon moved a heavy glass top table from the East Bay to SF. They were great, communicative, and handled the move with great care. I’d definitely use them again! Thanks. - Pamela
Cesar did a great job. Clear communication and smooth pickup And delivery. Very satisfied with his work. Thank you! - Aaron

Absolutely outstanding service. Friendly, efficient and went above and beyond my expectations. Hope to continue to get them for service whenever I can. Highly recommend! - Farah

I had to move my stuff from SF to Fremont. The price was very reasonable and the workers were super efficient! Thank you! - Sara
I was a little concerned when the seller of the bed frame I purchased sent photos of it being loaded in the truck and informed me the mover had not wrapped anything and had placed the wood pieces on the concrete. But everything arrived okay and he was very helpful unloading it into the apartment. - ANIKA

Jose and Michael were consummate professionals and the absolute best team we’ve moved with. They moved a Cortens steel planter and large volcanic rock—both incredibly heavy and challenging to move. There were obstacles on the way including Lugg not sending a second team on time leaving them to move things on their own, and challenging terrain to get it to our house, but they demonstrated great teamwork, communication, problem-solving, and positive attitudes. They are our preferred movers and we would work with them in a heartbeat. If the app would let us, we would give them 6+ stars ⭐️ - Andrew

This team has been great to work with! Arrived on time, communicated clearly, brought wrap and moving blankets, very attentive, responsive and mindful. They were careful with fragile items like plants and everything arrived in perfect condition. Smooth experience :) - Seda

Could not have asked for a better and more seamless experience! Servio and Julian picked up a sofa from facebook marketplace and had it delivered to my apartment (up 3 flights of stairs…), and they couldn’t have been more communicative, professional, and easy to work with. They confirmed the sofa was in good condition before I paid the seller, and they got it to my apartment and assembled it for me. They made this whole process so easy and I couldn’t recommend them more! - Rhea

This is about the 5th time I've used Lugg. It is the perfect service for small moves or unique moves. When I had to change storage units, Lugg made it a snap. Today, I had to move a 250lb iron decorative piece from SF to my home in Richmond, CA. Lugg made it easy and the staff are always on their game. - david
Juvenal was wonderful. He got caught up in major traffic, SF road closures for an event and was late. He kept me updated and was super professional and fast once he arrived. I would definitely use him again. - Susan
Mardo and Lance saved us from a moving emergency. The movers we scheduled 2 weeks prior canceled last minute bc their truck didn’t fit. Mardo & Lance showed up within an hour of calling Lugg, and were super professional, efficient, and nice. - Bryan

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