5-star customer reviews

Both Mr. Ryan and Mr. Dwight were great! They were on time, and placed the delivery exactly where I asked them to with no issues. Their professionalism was “Second to None”!

The guys were very professional and courteous. The whole experience from start to finish was the best delivery experience I’ve ever had

Dwight and Ryan were incredibly communicative from the start. They took initiative by disassembling some of furniture that had an awkward fit in the van to keep the delivery on schedule. They were both polite and professional. I would definitely book them again.

On time delivery and they went extra miles to deliver the items into my apartment. I real appreciate these guys. Thanks

Jonathan and Ryan were wonderful! I needed to have an emergency delivery made to the hospital ICU pretty late in the evening, and they were extremely fast, efficient, and thoughtful. They kept in touch with me throughout the process to let me know their progress, and went above and beyond to bring the delivery right to the nurse taking care of my mom. They handled a small job with truly big hearts, and my mom and I are very grateful for their help.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Moshe and Breion were very careful and attentive to their surroundings. Did not rush trying to drop off my four items as if it was a "speed" delivery process. Both were polite and courteous as well as professional. Would definitely use their services again!

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Jesse kept in contact with me until final delivery was made. This service was a HUGE help for us! Thank you!

Awesome experience.. very nice delivery folks.. very professional!!.. just loved the overall experience!!..

Ryan kept me updated throughout the process, and both Ryan and Rocky handled my delivery with care. I’ll definitely use this service again!

I had an exceptional experience with Gerald and Keyserling! They delivered my furniture promptly and with the utmost care. Their professionalism and attention to detail were truly impressive. I highly recommend their services for a hassle-free and top-notch delivery. Five stars all the way! ⭐⭐⭐⭐⭐

Haile & Jesse were terrific! I received accurate and timely text messages about my delivery, and when I had a specific question, I received a prompt response. The delivery experience went very smoothly, and I greatly appreciate their help.

Early to delivery. In and out in 5 minutes. Very friendly. Tipped them in cash instead of through the app

They were a couple of hours late, but did make the delivery in good time. Delivery was quick and smooth.

Jesse and Rocky were incredibly friendly, efficient, fast and professional. With a full XL truck, pickup and delivery was each completed in less than 45 minutes. My items were not damaged or missing. Thank you Lugg for hiring such talented movers!

Darryl and Gerard were super helpful, patient and kind about our complicated delivery location and got our delivery to us with no issues. Thanks so much guys!

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

They were great, super helpful and somewhat concerned that I wasn’t asking them to donate more. This was my time using Lugg a unfortunately the first to luggers were really unhelpful and left without carrying my bed frame to the second floor after delivery. Within a half hour I had the best customer service experience of my life and great part 2 to my Lugg experience. I'll definitely be a returning customer!

They both were really nice and professional. They kept me updated from the time of pickup and delivery.

Dwight and Ryan were absolutely awesome! They were so considerate and helpful with the delivery of our IKEA order. They communicated throughout the whole process of pickup and delivery making everything pleasant and stress-free. Thank you!

Had the perfect delivery experience, super punctual and very professional. Would definitely recommend moving with them if you can! Thank you so much!

We had a great experience with this delivery. Rocky and Cruz were friendly and offered us practical advice on how to carry on from where they expertly left off. I could also tell that they took good care of our new dining table and I’m very grateful for that!

I had booked a second order for delivery and it got canceled because Logan thought it was a duplicate order Gracious, and took both orders for me from IKEA and helped out greatly. They were wonderful.

Ryan & Daquane were great! They met me at Best Buy to pick up my Christmas gift and delivered to my home. They were actually early and waited for the store to open to pick it up. Thanks for your quick pick up and delivery. Happy Holidays!

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Went above and beyond to make sure the delivery went smooth. Kind, caring, and very good. Have used before and if it’s these two dynamic duo gentleman, I will use again and again. Truly great experience. Thank you Bashaar and Ryan! If you need Lugg, trust these guys.

Great communication, very flexible with the dropoff location and no complaints regarding the handling of my delivery.