1) First of all, NEED to fix this feedback section.. It keeps closing making me have to start the whole close out process overwith AND YOU NEED TO ALLOW USER TO GO BACK AND FORTH EASILY BETWEEN THIS FEEDBACK POP UP AND THE BILL, so that the feedback page will not keep closing while user is trying to give feedback...( Ok, feedback page working better now) 2) Would like specific "live person", not AI, response to my feedback points. 3) I think my overall bill is slightly inflated above what it should be as total labor time was actually 31 minutes not 42 (11 minute driving time form pickup to drop off). AND mileage from pick up to drop off was 4.4 miles not 5. (Total bill needs to be adjusted for that) 4) BOOKING FEE IS EXTRAVAGANT AND WAS NOT INCLUDED IN MY ESTIMATE. MY ESTIMATE WAS $56 +. $1.62 x labor minutes 5) My booking fee stated bill would be $56 + labor minutes X $1.62 per minute ( DID NOT INCLUDE DRIVE TIME COSTS NOT BOOKING FEE 6) MY ACTUAL BILL SHOULD BE $ 118 ( to delete booking fee which was not mentioned as part of my total bill and is EXTRAVAGANT ) minus ( 11 X $1.62 per minute, to correct the real labor time costs ). = approx 118 - $17.82 = $100.08 AND that is what I should be charged. 2) I need to get specific respnse - Thomas
























































