What types of items can Lugg deliver to Housing Works donation centers?

Lugg can deliver most donation items, including furniture, appliances, clothing, and household goods, as long as they're in good, reusable condition suitable for donation. **Tip**: Before booking your Lugg, double-check your local Housing Works donation centers acceptance policy and drop-off hours.

Can Lugg deliver to smaller local charities, not just national organizations?

Absolutely, Lugg can drop off your donations at any local charity, nonprofit, thrift store, or community donation center, not just major organizations like [Goodwill](https://lugg.com/goodwill-industries-pick-up), [Salvation Army](https://lugg.com/salvation-army-usa-pick-up), or [Habitat for Humanity](https://lugg.com/habitat-for-humanity-pick-up).

Does Lugg provide same-day & next-day Housing Works donation pickup?

Yes, Lugg provides on-demand, same-day, and next-day Housing Works donation pickups. You can book movers and a truck in as little as 30 minutes, or schedule up to 30 days in advance for a time that works best for you.

What supplies and protective equipment will my Luggers bring for my Housing Works donation pickup?

Every Lugg Housing Works donation pickup includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Housing Works donation pickup from start to finish. We do not provide moving boxes or mattress covers. Please have these items ready if needed.

What size truck and crew should I book for my Housing Works donation pickup?

The best truck depends on the size and scope of your Housing Works donation pickup. For most Housing Works donation pickups involving heavy items, we **strongly recommend a 2-Lugger crew** to ensure everything is handled safely and efficiently. For smaller tasks, or when you'd like to assist, the Lugg Lite (1 Lugger + pickup truck) works great. Here's a quick look at our truck dimensions to help you choose: * Pickup: 6 ft+ long × 4.5 ft wide. The tailgate can stay open for extra length, and all items are secured with straps. * Van: 8 ft+ long × 4 ft wide × 4.5 ft tall. * XL: 10 ft+ long × 5.5 ft wide × 6.4 ft tall. * Box Truck: 12 ft+ long × 6 ft wide × 7 ft tall. **Tip**: Our Pickup trucks include a tarp for light rain protection, but if the forecast calls for heavier rain, we recommend booking a covered truck, such as a Van, XL, or Box, for extra coverage. If your Housing Works donation pickup requires a lift gate for loading or unloading, please book a Box Truck and add a note to your booking.

Can Lugg donate multiple items or boxes at once?

Yes, Lugg can load and deliver several donation items or boxes at once, as long as everything fits safely in the truck. For multi-stop donation runs, you can add up to 5 stops per Lugg when booking.

Are there size or weight limits for my Housing Works donation pickup?

For safety, the standard [weight limit](https://lugg.com/help/general/does-lugg-have-weight-limits) is 100 lbs per Lugger per item (or 200 lbs for a two-person crew), but there's no limit to how many items you can move, just book the right Lugg truck for your load. Most Housing Works donation pickups should be booked with two Luggers to ensure safe lifting, loading, and placement. For heavier items over 200 lbs, we recommend booking multiple Luggs for safe handling or having someone available to help the crew.

Do items need to be boxed or bagged before my Housing Works donation pick up?

Yes. Smaller items like clothing, linens, or kitchenware should be packed in sturdy boxes or bags for transport. Having your items packed and ready helps our crew complete your donation pickup faster and keeps smaller items secure during transport. Your Luggers can wrap and protect furniture and large items for safe transport.

Do I need to be home for my Housing Works donation pickup?

We recommend that you or someone 18 years or older be present to provide access and confirm which items to take. However, you can also arrange a contactless donation pickup if items are placed safely outside or in an accessible area, just include those details in your Lugg booking.

Do I need to pack my items before my Housing Works move?

Yes. Lugg does not provide packing services or supplies, so please box or bag any small, loose, or fragile items before your crew arrives. This includes things like kitchenware, electronics accessories, office supplies, dorm essentials, and any items that could shift during transport. Your Luggers will bring moving supplies and equipment to protect furniture and larger pieces, but having your items packed ahead of time helps keep your move quick, organized, and damage-free.

What if my Housing Works donation center refuses some of my items?

Not every donation center accepts all items, we always recommend calling ahead of time and confirming they are able to take your items. If the selected Housing Works donation center cannot accept your items, your Luggers will contact you to coordinate another destination or return option. Standard rates apply for rerouting or additional stops. **Tip**: Donation centers often reach capacity later in the day. To avoid delays or rejections, we recommend booking a morning arrival window and calling ahead to confirm that your location is still accepting donations.

What are the most common reasons a Housing Works donation center might reject a donation?

Items may be declined if they're broken, stained, torn, missing parts, or unsafe. Most donation centers also reject old TVs, mattresses, or large appliances due to health or recycling restrictions. To prevent your item(s) from being rejected, we recommend calling ahead to your Housing Works donation drop-off center to ensure that the location accepts your items.

Can Lugg help with estate cleanouts or large community donation drives?

Yes! For estate cleanouts, office donations, or community drives, you can book as many Luggs as needed for pickup and delivery to your chosen Housing Works donation location. Luggers will ensure items are delivered to your selected donation partners safely and efficiently. For multi-stop donation runs, you can add up to 5 stops per Lugg.

Can Lugg dispose of items that charities won't accept?

Yes, Lugg can haul away most items that charities or donation centers won't accept to a local recycling or disposal center. You can also combine a donation drop-off with a [haul-away](https://lugg.com/junk-hauling) or [disposal](https://lugg.com/furniture-disposal) stop in one Lugg. Tip: Not every recycling or disposal facility accepts all items, so we recommend calling ahead to confirm their hours, accepted items, and any potential fees.

Can Lugg provide proof of donation for tax purposes?

Upon request and when available, Luggers can send you a photo confirmation as proof of donation. For official tax receipts, you'll need to get documentation directly from the Housing Works donation center or charity at drop-off.

Housing Works furniture, books, & clothing donation pickup

Supporting the mission to end homelessness shouldn't require a back brace. We’ll handle the heavy lifting for your Housing Works donation, transporting your furniture and goods directly to the drop-off in so you can give back without breaking a sweat.

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Millions of happy customers

New York, NY

The pickup was great. However, when they got to the drop off location, which was the west side housing works location, they were told that bed frames were not accepted. I had specifically filled out that I sending 2 twin bed frames and 4 counter stools, and dishes. As I found your company on the Housing works website, and entered exactly what I was donating, this makes no sense. Then there was a question as to whether I had paid you as a company- Lugg, which I also didn’t understand as I had given a credit card and a payment. It seems you have no association with housing works, and these two people don’t seem to actually work for you. Independent contractors perhaps? They were lovely, but the process was a failure. - Beverly

Total Price$94

Atlanta, GA

Paki and Sadiki took the time to make sure my desk was taken apart and packed away safely, and when the location of my donation center was closed, they were happy to take it to another nearby location! Very helpful and kind! - MICHELLE

Total Price$182

Oakland, CA

Brandon did an amazing and fast job with my storage loads and donation drop off. Enthusiastic, professional, efficient! A++ - Adi

Total Price$128

Avondale, AZ

They were not just on time, they were earlier than their quoted time. They broke down the furniture and even promised to send me the donation receipt if they couldn’t come back to give it to me. I’d definitely use Lugg again especially if I could work these gentlemen again. Thank you so much - travel nurse from SC ❤️ - Angels

Total Price$243

Santa Monica, CA

Wallace & Adam were great. They were knowledgeable in what could go to the junkyard, stay for City of Santa Monica Bulky Pickup and donated to The Salvation Army. They quickly and efficiently helped me disassemble my shower caddy to pack into a moving box, clear/haul away donations in the garage and haul bulky pickup items to the alley pickup area. Extra points for clearing the garage of garbage. Than you both so much while I was panicking about not getting everything out in time. I appreciate so much service arrival within the hour. - Rachel

Total Price$177

Los Angeles, CA

Brandon and Gavin from Lugg were fantastic. They picked up a couch and a mirror from my place and delivered them for donation, and the whole process was seamless. They were right on time, super professional, and handled everything with care. What could have been a stressful move was incredibly easy thanks to them. Really appreciate their efficiency and positive attitude. Highly recommend Brandon and Gavin if you’re using Lugg! ⭐️⭐️⭐️⭐️⭐️ - Zoe

Total Price$131

San Francisco, CA

Guadalupe worked smartly and efficiently. After seeing my load for donation he offered a second stop at the dump if my donation wasn't accepted. This saved me time and effort. - Maureen

Total Price$179

Santa Monica, CA

He was amazing! He was super effecient and friendly! Very willing to go above and beyond with extra little tasks which was so helpful. He also called the donation drop off place before he got to mine to confirm they’re open and accepting donation which was above and beyond! I for sure will use him again :) - Julia

Total Price$91

San Francisco, CA

The movers were great. Your website however was misguiding. I wanted my one item donated or thrown away. I live out of state and am not familiar with the where to donate or discard items. Your website brought up a number of sites for donations and I picked the one closest to the moving site to reduce cost. The movers called me from the address that I had gotten from your website and there was a different business there. He had to do his own research to find an alternative. Needless to say, I had to add time and distance to my original bill. This is the second issue I have had with the company website. If only there were someone to talk to. The movers both times have been great. - Norah

Total Price$185

Prospect Heights, NY

They sent a photo showing the furniture dropped off at donation center. The best time experience I have had using Lugg! - Diana

Total Price$164

Los Angeles, CA

Fred and Conor were amazing. I was trying to donate some furniture that I needed to get rid of ASAP and they helped me out tremendously by identifying another donation location when the local goodwills weren’t accepting furniture. They were fast, efficient, communicative and professional. - Lila

Total Price$245

Oakland, CA

Juan and Maylon were great! They carried some very heavy furniture and they did a good job communicating what was going on at the donation site. They were a huge help today! - Holly

Total Price$317

New York, NY

Total Price$94

Atlanta, GA

Total Price$182

Oakland, CA

Brandon did an amazing and fast job with my storage loads and donation drop off. Enthusiastic, professional, efficient! A++ - Adi

Total Price$128

Avondale, AZ

Total Price$243

Santa Monica, CA

Total Price$177

Los Angeles, CA

Total Price$131

San Francisco, CA

Guadalupe worked smartly and efficiently. After seeing my load for donation he offered a second stop at the dump if my donation wasn't accepted. This saved me time and effort. - Maureen

Total Price$179

Santa Monica, CA

Total Price$91

San Francisco, CA

Total Price$185

Prospect Heights, NY

They sent a photo showing the furniture dropped off at donation center. The best time experience I have had using Lugg! - Diana

Total Price$164

Los Angeles, CA

Total Price$245

Oakland, CA

Juan and Maylon were great! They carried some very heavy furniture and they did a good job communicating what was going on at the donation site. They were a huge help today! - Holly

Total Price$317

New York, NY

John was great and helped us move some donation items! In the end, some items were not accepted and John helped get them back to us with grace! - Jean

Total Price$274

New York, NY

I accidentally sent these guys to the wrong donation drop-off location and they took the time to contact me and drive over to the right spot. I really appreciated the extra help!! - Lindsay

Total Price$100

Abingdon, MD

Fombeoh and Atiqullah were great! They were friendly and efficient! We had a large donation going to goodwill and they finished the pick up quickly and efficiently! We would use Lugg again! - Erica

Total Price$234

Los Angeles, CA

These guys made getting rid of stuff during a move MUCH less stressful than it could have been. They shared their knowledge about local donation centers so I could make sure everything was accepted (and avoid paying for several boxes to be hauled out to junk/the dump); it turns out my stuff would have definitely been turned away at the two closest goodwills, so I was really grateful for their friendliness and expertise. - Alexandra

Total Price$265

Washington, DC

They were incredibly fast. They were easy to work with. When salvation Army declined some of the donations, they took them to Goodwill industries, which did. I can’t trave enough about them. They were princes. - Barbara

Total Price$289

Los Angeles, CA

super quick and helpful!! didn’t have to give any direction really, just showed them how to get up and down in the building and they took it from there! also kindly placed things exactly where I wanted and loaded things into my car for me to take to donation. Well worth the money!!! - Bethany

Total Price$215

North Smithfield, RI

Edward and Lamin were great. We needed a large hutch moved for donation and just couldn't do it ourselves. They were prompt, efficient and personable. We will definitely keep them in mind for any future jobs! - Meredith

Total Price$119

Santa Monica, CA

Oscar and Maël were punctual, pleasant, focused and determined. Just the right balance of chatting and hauling. They expertly navigated getting a large couch out of a small space. They were familiar with our donation destination and advised us on the details. Excellent! Confidence-inspiring! Thank you. - Sylvia

Total Price$232

Lindenwold, NJ

Follow-through to go the extra step to obtain the electronic receipt at Goodwill. Also, they kept me informed as to their progress getting to the apt, picking up the item, and following through with the donation drop-off. Thank you! - Tina

Total Price$149

San Francisco, CA

They came on time and were both friendly. The location I chose for a furniture donation couldn’t take the item and they contacted me asap. They were kind enough to continue to the second location for drop off! - Jane

Total Price$151

Richmond, CA

Jillian was a wiz when wrapping my furniture for transport. He also solved a critical problem when the donation center rejected my donation. I greatly appreciated his solution. He was professional and nice. Thanks Julian! - Karmen

Total Price$157

Mill Valley, CA

Alejandro was such a kind and understanding lugger and I highly recommend him. I had him take things to a donation place for me, and he did it with a huge smile and worked with me when some of the things weren’t accepted. Just went above and beyond. - Vanessa

Total Price$158

New York, NY

John was great and helped us move some donation items! In the end, some items were not accepted and John helped get them back to us with grace! - Jean

Total Price$274

New York, NY

I accidentally sent these guys to the wrong donation drop-off location and they took the time to contact me and drive over to the right spot. I really appreciated the extra help!! - Lindsay

Total Price$100

Abingdon, MD

Fombeoh and Atiqullah were great! They were friendly and efficient! We had a large donation going to goodwill and they finished the pick up quickly and efficiently! We would use Lugg again! - Erica

Total Price$234

Los Angeles, CA

Total Price$265

Washington, DC

Total Price$289

Los Angeles, CA

Total Price$215

North Smithfield, RI

Total Price$119

Santa Monica, CA

Total Price$232

Lindenwold, NJ

Total Price$149

San Francisco, CA

Total Price$151

Richmond, CA

Total Price$157

Mill Valley, CA

Total Price$158

See all reviews

Lugg pricing

	Crew	Base Fare	Per-Mile Rate	Per-Minute Labor	Average cost*
Lite	1 Lugger	$26	$1.96	$0.95	$50
Pickup	2 Luggers	$38	$2.24	$1.62	$74
Van	2 Luggers	$68	$3.08	$2.02	$114
XL	2 Luggers	$117	$3.70	$2.30	$170
Box	2 Luggers	$152	$5.00	$3.00	$222
Box+	2 Luggers	$195	$5.75	$3.50	$276

Lite

1 Lugger

Base fare$26

Per-mile rate$1.96

Per-min labor$0.95

Average cost$50

Pickup

2 Luggers

Base fare$38

Per-mile rate$2.24

Per-min labor$1.62

Average cost$74

Van

2 Luggers

Base fare$68

Per-mile rate$3.08

Per-min labor$2.02

Average cost$114

XL

2 Luggers

Base fare$117

Per-mile rate$3.70

Per-min labor$2.30

Average cost$170

Box

2 Luggers

Base fare$152

Per-mile rate$5.00

Per-min labor$3.00

Average cost$222

Box+

2 Luggers

Base fare$195

Per-mile rate$5.75

Per-min labor$3.50

Average cost$276

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar Housing Works donation pickups.

Derek

Moved a sofa to Savers in Worcester, MA

Pickup2 Luggers PICKUP illustration

Base fare$38.00

Mileage(4 mi @ $2.24/mi)$8.96

Labor(9 min @ $1.62/min)$14.58

Booking fee$3.69

Total price$65.23

Most customers pay$58–$82

Monica

Moved a recliner and bar stools to Goodwill in Glendale, CO

Pickup2 Luggers PICKUP illustration

Base fare$38.00

Mileage(24 mi @ $2.24/mi)$53.76

Labor(14 min @ $1.62/min)$22.68

Booking fee$6.87

Total price$121.31

Most customers pay$113–$138

Brian

Moved a table and 6 chairs to Habitat for Humanity in Boston, MA

Van2 Luggers VAN illustration

Base fare$68.00

Mileage(7.1 mi @ $3.08/mi)$21.87

Labor(32 min @ $2.03/min)$64.97

Booking fee$9.88

Total price$164.72

Most customers pay$164–$207

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

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