
Derek
Moved a sofa to Savers in Worcester, MA

Supporting the mission to end homelessness shouldn't require a back brace. We’ll handle the heavy lifting for your Housing Works donation, transporting your furniture and goods directly to the drop-off in in Aurora, CO so you can give back without breaking a sweat.

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Victor & Eugene
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Went above and beyond 🚀
They moved a very heavy, bulky cocktail table out of the house for me. Anyone else would have said it was too heavy and left it, but they figured out a way and got it done. When the donation center wouldn’t take my couches, they had no problem going to another center. Thanks so much for your hard work.
Andrea and Cesar are awesome! They were very professional and approachable. They made quick work of the items we were donating to a local charity. They helped us moving large articles of furniture. On the delivery end, they helped someone in need with a comfortable bed to sleep on in the near future. Many thanks!
I sent a survey.it must not have went through. Alexander and Riley did a great job. Luggs quoted me what they promised and the movers were excellent. Pick up from one home to the other and set up. Thank you for all your help!
They were very quick and careful. Everything took hardly any time pick up and load. Destination point received the items with same care.
Excellent delivery guys. Friendly, personable and professional. Got here in a timely manner and got the base delivered and set up quickly and with no complaints. I knew nothing of lugg but will not hesitate to use you again. Easy pick up and delivery scheduling also. I am now a fan and future user of Lugg. Thank you!
Great movers, but I did have an issue with the app***. I wasn’t given an eta or the contact info of the movers until well after the end of my anticipated pickup window hour. Because I had no way to check when my movers were coming (if at all), I almost had to cancel. Leaving this as feedback for the app rather than the movers as this does not appear to be their fault, and they were responsive when I called to coordinate pick up parking spot, and overall they were efficient and friendly.
the guys were great. I didn't see that I would be texted when they are in Route to the pick up. I was there at the scheduled time at 11-12 and the actual pickup was not until 12:30 ( understandable - they were held up at another Lugg. )
They handled an issue at the pick up location well and made sure everything was okay once they arrived at the delivery location. Both men were personable and efficient.
I was unable to meet them at the pick up yet they managed to navigate facility and get items loaded. Great communication / coordination.
Luggs were great! It’s confusing the way the pick up window is worded though - hard to know if the user is selecting the DELIVERY time window or the PICK UP (meaning pick up FROM IKEA) window. That could be improved going forward. Otherwise great experience - will definitely use Lugg again!
Andrea was great in calling to let me she they had arrived at the pick-up location, and she was so polite when I asked her if she minded going into the hotel lobby to pick up our package. Just very very courteous and friendly and helpful.
Second time having Matt pick up furniture pieces for my new place! Super friendly, efficient, and helpful. Thank you!
They moved a very heavy, bulky cocktail table out of the house for me. Anyone else would have said it was too heavy and left it, but they figured out a way and got it done. When the donation center wouldn’t take my couches, they had no problem going to another center. Thanks so much for your hard work.
Andrea and Cesar are awesome! They were very professional and approachable. They made quick work of the items we were donating to a local charity. They helped us moving large articles of furniture. On the delivery end, they helped someone in need with a comfortable bed to sleep on in the near future. Many thanks!
I sent a survey.it must not have went through. Alexander and Riley did a great job. Luggs quoted me what they promised and the movers were excellent. Pick up from one home to the other and set up. Thank you for all your help!
They were very quick and careful. Everything took hardly any time pick up and load. Destination point received the items with same care.
Excellent delivery guys. Friendly, personable and professional. Got here in a timely manner and got the base delivered and set up quickly and with no complaints. I knew nothing of lugg but will not hesitate to use you again. Easy pick up and delivery scheduling also. I am now a fan and future user of Lugg. Thank you!
Great movers, but I did have an issue with the app***. I wasn’t given an eta or the contact info of the movers until well after the end of my anticipated pickup window hour. Because I had no way to check when my movers were coming (if at all), I almost had to cancel. Leaving this as feedback for the app rather than the movers as this does not appear to be their fault, and they were responsive when I called to coordinate pick up parking spot, and overall they were efficient and friendly.
the guys were great. I didn't see that I would be texted when they are in Route to the pick up. I was there at the scheduled time at 11-12 and the actual pickup was not until 12:30 ( understandable - they were held up at another Lugg. )
They handled an issue at the pick up location well and made sure everything was okay once they arrived at the delivery location. Both men were personable and efficient.
I was unable to meet them at the pick up yet they managed to navigate facility and get items loaded. Great communication / coordination.
Luggs were great! It’s confusing the way the pick up window is worded though - hard to know if the user is selecting the DELIVERY time window or the PICK UP (meaning pick up FROM IKEA) window. That could be improved going forward. Otherwise great experience - will definitely use Lugg again!
Andrea was great in calling to let me she they had arrived at the pick-up location, and she was so polite when I asked her if she minded going into the hotel lobby to pick up our package. Just very very courteous and friendly and helpful.
Second time having Matt pick up furniture pieces for my new place! Super friendly, efficient, and helpful. Thank you!
They were fast with pick up and delivery, polite upon arrival and made sure to drop off the package in the correct room.
Great work from the individuals who delivered the bed and set up. Complete joke on Lugg for missing delivery time twice in 2 days time and rerouting my own scheduled pick up hours later after notifications that it’s on way!
I was very happy with their service. It started raining hard (flash flood watch) just as they came to pick up the furniture. They were totally unfazed despite the inconvenience. I would hire them again for sure. They were polite and efficient. They communicated on their way, they came on time.
They were on time as they advised of their travel to pick up the furniture and and the time they would arrive at my home. They kept us informed, they handled our furniture with care.
They were very friendly. Our item was heavier than I realized, when they arrived they asked us to request extra guys, which would have involved waiting for more guys to drive from Denver. They were able to complete the job with my husband’s help. The only thing I would change is: I think could have called us from the pick up to notify us then that more guys were needed.
They moved a queen mattress, box spring and bed frame foe us. All arrived safely. They were very friendly, timely, arrived at pick up on the early part of the 1-hour window. Treated our stuff and walls carefully, Great father & son duo. Thanks guys!!!
Guys were great! No improvements needed on their service. Pick up location did not have all pieces together so glass shelves were not delivered but this was NOT their fault! Would use again in a heartbeat
Amazing experience but mattress firm left the frame off the order! So we will be calling again!:) Also we need to pick up some items from ikea in Denver today. We will be arranging soon! Thank you!
These guys were amazing and very kind! They still continued to pick up my item when the route accidentally got cancelled, my item was in perfect shape, AND they even carried it inside for me! Would highly recommend them again!
Great communication between both of them and nice guys as well. If I have to move or pick up anything I only want them
They were extremely nice and professional both at pickup and delivery. Would absolutely recommend them!
James and Onon were exceptional! My 85-year-old mother purchased a HEAVY butcher block kitchen island on a whim. They were so fast, we made them wait a few moments at her house before we arrived. They evaluated all the imperfections of the product at the point of pickup and sent us photos. They were beyond patient with her and put it where she requested. I wanted to give them a 5 star review, but the link sent was broken. Customer service was every bit as responsive, swift, and professional as the Luggers were. I would not hesitate to use this service again, as customer service seems to be a dying art. This is a classy operation.
They were fast with pick up and delivery, polite upon arrival and made sure to drop off the package in the correct room.
Great work from the individuals who delivered the bed and set up. Complete joke on Lugg for missing delivery time twice in 2 days time and rerouting my own scheduled pick up hours later after notifications that it’s on way!
I was very happy with their service. It started raining hard (flash flood watch) just as they came to pick up the furniture. They were totally unfazed despite the inconvenience. I would hire them again for sure. They were polite and efficient. They communicated on their way, they came on time.
They were on time as they advised of their travel to pick up the furniture and and the time they would arrive at my home. They kept us informed, they handled our furniture with care.
They were very friendly. Our item was heavier than I realized, when they arrived they asked us to request extra guys, which would have involved waiting for more guys to drive from Denver. They were able to complete the job with my husband’s help. The only thing I would change is: I think could have called us from the pick up to notify us then that more guys were needed.
They moved a queen mattress, box spring and bed frame foe us. All arrived safely. They were very friendly, timely, arrived at pick up on the early part of the 1-hour window. Treated our stuff and walls carefully, Great father & son duo. Thanks guys!!!
Guys were great! No improvements needed on their service. Pick up location did not have all pieces together so glass shelves were not delivered but this was NOT their fault! Would use again in a heartbeat
Amazing experience but mattress firm left the frame off the order! So we will be calling again!:) Also we need to pick up some items from ikea in Denver today. We will be arranging soon! Thank you!
These guys were amazing and very kind! They still continued to pick up my item when the route accidentally got cancelled, my item was in perfect shape, AND they even carried it inside for me! Would highly recommend them again!
Great communication between both of them and nice guys as well. If I have to move or pick up anything I only want them
They were extremely nice and professional both at pickup and delivery. Would absolutely recommend them!
James and Onon were exceptional! My 85-year-old mother purchased a HEAVY butcher block kitchen island on a whim. They were so fast, we made them wait a few moments at her house before we arrived. They evaluated all the imperfections of the product at the point of pickup and sent us photos. They were beyond patient with her and put it where she requested. I wanted to give them a 5 star review, but the link sent was broken. Customer service was every bit as responsive, swift, and professional as the Luggers were. I would not hesitate to use this service again, as customer service seems to be a dying art. This is a classy operation.





See what Lugg customers paid for similar Housing Works donation pickups.

Derek
Moved a sofa to Savers in Worcester, MA


Monica
Moved a recliner and bar stools to Goodwill in Glendale, CO


Brian
Moved a table and 6 chairs to Habitat for Humanity in Boston, MA

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.


Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Living room, bedroom, office, and other home furniture
TVs, computers, sound systems, and other electronics
Refrigerators, washers, dryers, and other home appliances
Treadmills, bikes, weights, and other home exercise equipment
Pianos, pool tables, hot tubs, kayaks and other bulky items
Kitchenware, books, decor, and other home items
Lugg Lite is perfect for donating a stack of boxes, bags of clothing, or lightweight furniture like lamps and side tables.
Lugg Pickup is a versatile choice for donating a few large items like a sofa, dining set, or multiple heavy boxes of household goods.
Lugg Van is the right match for donating a room full of furniture or fragile donations, like mirrors and art, that require an enclosed vehicle.
Lugg XL is great for donating the contents of a studio or small apartment, including bulky furniture like sectional sofas and armoires.
Lugg Box is a high-capacity option for estate donations, large office clear-outs, or donating the contents from a 2+ bedroom home.
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