What if an item is lost during my Lugg?

If you have concerns about missing items, please email support@lugg.com with details on what happened, any details on the missing item, the phone number used to book your Lugg and the date of your Lugg. The team will be happy to look into this further and assist you with filing any claims if needed.


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EHGJ

Millions of happy customers

William was outstanding. There was an issue getting the table into the apartment and he worked hard to find a solution. Yaleman was inexperienced and frankly not interested in finding a solution. We needed tools and he finally said he had some. He was not super helpful. I gave the 5 stars because in the end the job was done well and William went the extra mile.

WWilliam in Los Angeles, CA
5.0

Went out of their way to accommodate the space, ensuring no task was left undone. Friendly, fast, efficient - five stars!

AAJ in Burbank, CA
5.0

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