You are able to go into your account via the Lugg app or Lugg website, click on your profile picture, go to "My Luggs", select the Lugg you want to do this for and you will see the option to tip and review. If you run into any issues doing this, please email support@lugg.com, confirming the phone number linked to your Lugg, the Lugg in question, the amount you want to tip, and the review you want left.
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We have customer support members standing by ready to answer your questions or concerns.
William was outstanding. There was an issue getting the table into the apartment and he worked hard to find a solution. Yaleman was inexperienced and frankly not interested in finding a solution. We needed tools and he finally said he had some. He was not super helpful. I gave the 5 stars because in the end the job was done well and William went the extra mile.
Went out of their way to accommodate the space, ensuring no task was left undone. Friendly, fast, efficient - five stars!
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