What if there is an issue with my IKEA delivery?

The Support team is happy to help if there is an issue with your IKEA delivery. Please email support@lugg.com with details on the issue, a copy of your paid receipt, the article number of the item there is an issue with and the phone number used to book your Lugg.


Still need help?

Our support team is here to help

Still looking for help?

We have customer support members standing by ready to answer your questions or concerns.

EEric
HHolly
GGalina
JJordan

Millions of happy customers

These guys were great! So friendly, arrived within the timeframe promised and even help me move an piece of furniture to the curb (not part of the original job description). This is my first time using Lugg and won’t be my last!

M
Meghan in Milford, MA
5.0

Great guys! Got the job done fast. Took care of the furniture so not wasn’t damaged. Highly recommend

E
Eve in Maple Shade, NJ
5.0

Communicating their arrival. Confirming correct address. Insuring package arrived in good condition. Pleasant and friendly.

S
Shawn in Brooklyn, NY
5.0

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Arriving in as little as 30 minutes.

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