5-star customer reviews

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

Renard and Caleb are an excellent team. They went above and beyond to move my belongings including a heavy duty elliptical into storage while utilizing space efficiently and ensuring items are not damaged on the way. 10/10

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

Atanas and Bernard did a fantastic job of packing up my apartment and putting everything into my Pods Storage container. It was a traumatic and highly emotional move for me. Both of the gentlemen were there to help me with the physical objects as well as going above and beyond to help me with my emotional well being. They took their time with me and were super patient and understanding. I could not have survived this move without them allowing me be very particular about my items and what items went in each box, etc. I was overwhelmed with this move and they gave me hope that everything was going to be okay. All is well. :)

Young, courteous, strong and careful movers! Thank you!

Tooraj and Dajuan were sooooo nice! They arrived on time to the storage unit. Packed the van quickly. The helped clean up the storage unit so I wouldn't be charged extra. Then they stacked all the boxes and stuff in my garage in such a neat and tidy manor, I still have room to park in there. And they did it all with a smile. Would highly recommend!

Regerio and Carlos were AMAZING!! They went above and beyond packing/filling up a shipping pod for me. They fit everything and even my mattress and bike which I didn’t think would fit. I would highly recommend them. I wish they could help unload when my pod gets delivered to DC!

I had a small disaster with our storage unit ( that had nothing to do with them) and they were so patient and so helpful. They went above and beyond to make sure that everything was moved properly. And they moved so quickly and I’m so grateful that we had them.

We moved a ton of stuff out of our POD and Roy and Adam were so helpful!!! They were quick and careful and kind!!! Best choice we made for moving our stuff!!

Amazing movers! Super friendly and efficient. Moved everything from my apartment to my storage unit. Thank you!

Great experience! I had the worst situation with PODS and these guys made it so much easier! The sweetest two guys and very efficient and helpful! What a pleasure, will use Lugg again because of them! - Sara

Isaac and Sebastian were very efficient and with their time and got us into storage under two hours. Great work!

had a very stress-free pod-loading experience with Kris. neither of us were experienced with pods so the process took longer than expected, but Kris was very helpful throughout.

Anthony & Markel were on time & helped us move our things to a storage. We had to help in order to speed things up but we got it done! Would have liked for them to have had more supplies (blankets & plastic wrap), but we made it work. Thanks so much guys!

Aaron had a great attitude. I had him unload a storage unit, and he did so efficiently. I would recommend working with him!

These two were an excellent Father son combo. Very professional but also friendly. They were the OPPOSITE of lazy, slow, and nonchanlant about the job. They both worked together with great chemistry and moved my goods with urgency. I am very happy with these two movers and the Lugg app. I will highly recommend these two to any future Lugg users and would happily hire these two again. They were tasked to fill up my moving pod from my upstairs apartment to the street storage container. They filled the holes and cracks very well, stuffed the pod up with as much of my personal belongings and did a great job maneuvering the furniture around. I have nothing but great things to say about their ability to move my goods with swift effort and safety along with great packing in the tight area. Thank you Wallace, Ace, and the Lugg group. = )

Two expert movers, very efficient, friendly, and easy to work with. I'll ask for them again when I next use Lugg. Very fair price for moving boxes that would have taken me at least 5-6 round trips. They did rhe job in an hour.

They did a good job making sure my stuff fit inside my Pod properly and seemed to be careful with my belongings. Thank you!

Very professional, friendly and hardworking movers — I lucked out! Great team.

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

Very pleasant experience! These guys are awesome and well organized. They were able to fit everything into my small storage unit with ease. Appreciate their work and time!

On time. Professional. Very detailed. Extremely careful with very heavy furniture. And they maximized use of space in the moving pod. I would absolutely use these two again, and will request them for any future moves. Could not have been more satisfied.

Both LUGG guys were great! 😊😊 My review has nothing to do with their efficiency, friendliness, or professionalism. I had a unique situation. I didnt need anything moved to a separate location, I simply needed a large bed frame moved from a storage pod on the property into my house. It was a failure. The bed was too big to fit through my doorways. I tipped the guys nicely, cash, and was hoping for some kind of discount, but I was charged the full price. I’ve used LUGG several times, but may go elsewhere in the future.

Always reliable, kind and efficient service with Lugg Movers — thank you for saving my back!!

Showed up early ready to move! All of my things were wrapped and carefully moved. Took less than an hour to get my things from my apartment to my storage. Not just fast, but very knowledge! Would 100% use again

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

Alfonso and Gilberto were fast and friendly movers. I appreciated their expertise in moving and loading things into storage securely and efficiently.

Oh, my goodness! These guys are incredible. They were friendly, professional, careful, efficient, and very hard working. I was moving my daughter’s things which she had in storage for quite some time to another location. I had been working on it piecemeal for months and months and these 2 guys did it in one fell swoop. Maybe there were 30 heavy boxes plus lots of random odd shaped things. I couldn’t be more pleased. as well.

David and Anthony helped me move out of a packed storage unit. They were fantastic!!! Highly recommend!!!

Xavier and Joshua, the movers responsible for unpacking my POD, were nothing short of extraordinary. Their communication skills were exemplary, ensuring a seamless transition from the beginning. They kept me informed at every step, displaying a level of professionalism that instilled confidence in their abilities. What truly set them apart was the speed at which they worked. Unpacking a POD can be a daunting task, but Xavier and Joshua approached it with an efficiency that was nothing short of impressive. Their synchronized efforts and methodical approach showcased a well-coordinated team dedicated to getting the job done swiftly without compromising on the careful handling of my belongings. In summary, my experience with Xavier and Joshua during the unpacking of my POD was exceptional. Their effective communication, combined with their rapid yet careful unpacking, made the process stress-free and efficient. I wholeheartedly recommend their services to anyone in need of movers who excel in both professionalism and speed. They turned what could have been a laborious task into a smooth and gratifying experience.

Fast and efficient, happy they were able to help move my items to storage. I just had surgery and was not able to move a few things myself. They were friendly and my items were moved with care! Thank you Edison and Diego! muchas gracias

Martin & Gabriel were so wonderful and helpful. I hired them to help move a few pieces of furniture to my storage unit. They were on time, efficient and really nice. Thank you guys for your help and professionalism!