5-star customer reviews

Both of the luggers were very friendly, did a great job. Did not damage anything and they moved very quickly I would hire again.

Alfred and Nigel are the best! When they picked up my furniture from the store they noticed that two pieces were damaged and proactively called me, I was able to get a refund from the store on the spot! They delivered the rest of my pieces and did an amazing job. Excellent customer service and just very nice guys.

The movers did a good job helping us move our furniture from HomeGoods to our new home. They handled the items with care, and completed the task efficiently. Overall, they provided solid service, and we’re satisfied with the job they did.

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

These guys are the best of the best. I was lucky enough to have them move 2 things for me and both times they were on time, so friendly, and just fully five star movers. They’re the best!!!!

This duo did a great job!!! They were timely and efficient. Their communication was great. Rory and Kimary were professional and careful during the pickup and delivery. I’m very pleased with the service they provided! Thank you so much!

They were absolutely the best. I would’ve paid 2x more for them. Awesome service and awesome guys. Thank you!

Brian & Robert were the best thing to happen to us in this entire moving process so far! We were so sorry that we were unable to show our gratitude in a gratuity equal to our satisfaction. We aren’t finished moving so maybe we can get them back.

Syvalia was courteous and punctual. I really appreciated that he had a moving blanket to use and straps to hold the couch into the bed of his truck. Great experience and will absolutely use this resource should we need it again in the future. Thank you so much Syvalia!

They followed my directions to my building’s loading dock perfectly, they brought the truck exactly where they needed to, they came equipped with the right gear to move a number of exceptionally heavy boxes, and put the boxes exactly where I wanted them in a very careful way.

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

These 2 guys were AMAZING!! They tried & tried to get all furniture in but could not! They deserve a raise & a promotion!!

Communications was excellent. Drivers were friendly and on time. They also helped me readjust for the new piece of furniture. I will definitely use this service again.

Alton and Derrick were the best. They handled my dogs with great car. They had to bring my sofa up three full sets of stairs. They did it slowly and with great care not to damage my walls or the sofa. I highly recommend them. I already tipped them.

So thankful for this crew! They handled our issue in minutes and they were very careful with our items. Great experience all around.

Had a great experience with Asaru and Rudy. Great communication, expert movers who brought great energy to my move. Really appreciated that they helped troubleshoot when my unit was too small and took great care of my fragile items. Thanks guys 🙏

Would have appreciated moving blankets, and a better ETA from Lugg, but as far as the actual movers went, they were great. Despite not having the blankets, they had a tarp and were very careful with my stuff, also super fast.

When I got to home goods, they had given my couch to the wrong person. The person brought my couch back and the Lugg movers were very patient, understanding and polite. They also helped my husband tighten the legs on the couch which the store manager tried to do but were unsuccessful. I really appreciate them. They did their job well. Thank you thank you! I’ll hire them again and tell my friends about them.

Wow!! This was the best efficient team! Loved working with Rudy and Kaseem!! I just moved my entire studio in less than an hour. Incredible communication. EFFICIENT smart packing!! My stuff was so safe and secure from point A to B. They had all the right tools to ensure the quickest and safest move out. I booked less than 24 hours and there was so hassle. Definitely will be using this app again! Highly recommend Rudy and Kaseem!

First time using this service & was so impressed that I could get a patio set delivered to my home the same day I bought it. Movers were professional & carefully handled my items. Will definitely use this service again and will recommend to my friends & neighbors!

Michael and Gabriel were the best! Moved with efficiency and lots of care. Would absolutely recommend.

Young, courteous, strong and careful movers! Thank you!

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

5 star experience!! Wouldn't hesitate to use these guys again. Prompt, friendly and took care of our stuff.

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

He was very communicative and responsive. Wonderfully nice and navigated a very challenging apartment delivery never once losing his smile. One of the best delivery experiences I've ever had and prior to This I didn't know your site. Now I'll have much more confidence using you in the future! Thanks!

Arrived on time, professional, friendly and handled all of my heavy items that I needed loaded into a truck with great care and lightning fast!

Great sense of humor and very outgoing movers that made the job fly. Would highly recommend to friends!

It was difficult to move since it was a much smaller place and there was no floor plan with measurements. The movers were great about making adjustments.

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.