You are able to go into your account via the Lugg app or Lugg website, click on your profile picture, go to "My Luggs", select the Lugg you want to do this for and you will see the option to tip and review. If you run into any issues doing this, please email support@lugg.com, confirming the phone number linked to your Lugg, the Lugg in question, the amount you want to tip, and the review you want left.
Our support team is here to help
We have customer support members standing by ready to answer your questions or concerns.
When picking up a tv from best buy Carlos called immediately when there was an issue verifying them as the proper pickup people through the store. He also had his son with him so I did not need to help move the tv into my third floor (stairs only) apartment. Super friendly, super quick, 10/10 would recommend to anyone
Oscar and Fadil made this by far the easiest and best moving experience I’ve ever had—and nobody uses those words in the same sentence. They took care of everything with a smile. Would absolutely love to request them in the future!
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