My payment was declined, how can I update my payment information?

In our mobile app:

Once you are logged in, click on the "profile picture" in the upper left corner. From there, select "Payment" and then "Add a card". Once you input all the requested information, click "Save" at the top.

On our website:

If you are on the website, click on the "profile picture" in the upper right corner. Then select "Payment Info" and "Add a new card". After adding the card information, click “Add Card” at the bottom.

Please email to let us know that you have made the update and we can confirm that your payment has been processed! If you run into any issues getting this information updated, please reach out via email and the Support team can look into this further for you.

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Millions of happy customers

Very kind! Worked to solve problems. They took direction well and were so nice. Sometimes you feel like you're putting people out, but they did not act that way at all. Happy to help!

Kaley in Los Angeles, CA

He was very kind and professional. He made sure the task was completed properly and according to my needs.

LaTanya in Carson, CA

They were very accommodating to make everything fit. They got creative and fit my furniture into a small cargo van. They gladly took off the sofa legs and put them back on after delivery. They were kind and patient and perfect gentleman. They were flexible and totally worked with me to get the job done.

Shaune-Marie in Wellesley, MA

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