If you have concerns about missing items, please email support@lugg.com with details on what happened, any details on the missing item, the phone number used to book your Lugg and the date of your Lugg. The team will be happy to look into this further and assist you with filing any claims if needed.
Our support team is here to help
We have customer support members standing by ready to answer your questions or concerns.
First time using Lugg and Edgar and Emmanuel were so helpful, careful with the items being moved and punctual. I’m moving apartments and needed a pick up truck to move the last items, the guys were great.
Tooraj and Dajuan were awesome! They helped me move my garden from my community plot to my backyard, and I honestly couldn’t have done it without them. They were professional, super helpful, and willing to do whatever was needed—disassembling, reassembling, and making sure everything was set up just right. They made the whole process way easier than I expected. Really appreciate their hard work and great attitude! Highly recommend!
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