What if an item is lost during my Lugg?

If you have concerns about missing items, please email support@lugg.com with details on what happened, any details on the missing item, the phone number used to book your Lugg and the date of your Lugg. The team will be happy to look into this further and assist you with filing any claims if needed.


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EHGJ

Millions of happy customers

10/10 highly recommend!! They were extremely professional, friendly, and efficient. Got the job done fast and we’re a pleasure to work with.

LLeslie in Los Angeles, CA
5.0

Great job moving fragile antique items down a 4th floor walk up, never complained and were super friendly!

TTanner in Bushwick, NY
5.0

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