If you have concerns about missing items, please email support@lugg.com with details on what happened, any details on the missing item, the phone number used to book your Lugg and the date of your Lugg. The team will be happy to look into this further and assist you with filing any claims if needed.
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We have customer support members standing by ready to answer your questions or concerns.
Alonso & Denmark were great! Super efficient but still made sure to take great care of the items. Alonso also made some great suggestions on placement/securing “next steps” of the furniture once we got to my place - 11/10
They were amazing! Cleaned up after themselves and even took the nails off my couch to ensure nothing got messed up.
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