If you have concerns about missing items, please email support@lugg.com with details on what happened, any details on the missing item, the phone number used to book your Lugg and the date of your Lugg. The team will be happy to look into this further and assist you with filing any claims if needed.
Our support team is here to help
We have customer support members standing by ready to answer your questions or concerns.
Juan was super friendly professional and efficient! He helped us move a heavy and delicate marble table across LA and he wrapped it well and it made it safely! Thank you
Aaron was fantastic! He helped us move a couch and a small bar table seamlessly. He was right on time, got the job done efficiently, and was incredibly friendly and patient throughout. Highly recommend!
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