If you have concerns about missing items, please email support@lugg.com with details on what happened, any details on the missing item, the phone number used to book your Lugg and the date of your Lugg. The team will be happy to look into this further and assist you with filing any claims if needed.
Our support team is here to help
We have customer support members standing by ready to answer your questions or concerns.
When picking up a tv from best buy Carlos called immediately when there was an issue verifying them as the proper pickup people through the store. He also had his son with him so I did not need to help move the tv into my third floor (stairs only) apartment. Super friendly, super quick, 10/10 would recommend to anyone
Oscar and Fadil made this by far the easiest and best moving experience I’ve ever had—and nobody uses those words in the same sentence. They took care of everything with a smile. Would absolutely love to request them in the future!
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