Great question! While we have great Luggers on the platform that will move your items with care, but accidents happen. Lugg is here to make things right! If something does happen, please email support@lugg.com with photos of the damaged item or area and the team will help you get a damage claim started. Make sure you do not throw anything out until the damage claim is resolved!
Our support team is here to help
We have customer support members standing by ready to answer your questions or concerns.
Very kind! Worked to solve problems. They took direction well and were so nice. Sometimes you feel like you're putting people out, but they did not act that way at all. Happy to help!
He was very kind and professional. He made sure the task was completed properly and according to my needs.
They were very accommodating to make everything fit. They got creative and fit my furniture into a small cargo van. They gladly took off the sofa legs and put them back on after delivery. They were kind and patient and perfect gentleman. They were flexible and totally worked with me to get the job done.
Fully insured. On your schedule.
Arriving in as little as 30 minutes.
