What if my items or location get damaged?

Great question! While we have great Luggers on the platform that will move your items with care, but accidents happen. Lugg is here to make things right! If something does happen, please email support@lugg.com with photos of the damaged item or area and the team will help you get a damage claim started. Make sure you do not throw anything out until the damage claim is resolved!


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EHGJ

Millions of happy customers

Alonso & Denmark were great! Super efficient but still made sure to take great care of the items. Alonso also made some great suggestions on placement/securing “next steps” of the furniture once we got to my place - 11/10

AAmar in Bushwick, NY
5.0

They were amazing! Cleaned up after themselves and even took the nails off my couch to ensure nothing got messed up.

AAniyha in Southington, CT
5.0

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