I was charged a dump fee

Why is there an additional dump fee?

When disposing of items, your local recycle center may charge an additional fee based on the total weight of your items. This fee is separate from your Lugg total and varies depending on the amount of waste being disposed of.

How much is the dump fee?

The dump fee can range based on the weight and volume of items:

  • $35 for a small item.

  • $150+ for larger disposals, such as an entire garage or storage cleanout.

When is the fee charged?

This fee will be processed separately from your Lugg total and will be charged to your card within 48 hours after your Lugg is completed.

Where can I see the final charge?

You’ll receive a receipt reflecting the additional dump fee once it has been applied to your payment method.

If you have any questions or concerns, feel free to reach out to Lugg Support for assistance.


Still need help?

Our support team is here to help

Still looking for help?

We have customer support members standing by ready to answer your questions or concerns.

EHGJ

Millions of happy customers

This was my first time using Lugg. The Cedric and Emmanuel exceeded my expectations. I received same day service within 30 min of booking, the team was on time, professional, and efficient. I will definitely use Lugg again and tell all my friends about it. Thanks CG

CChelsea in Houston, TX
5.0

I will always use Lugg!! The service is consistent. They will bring your furniture to the room in your house that you want and set it up for you. This is one of the best services for moving I’ve experienced.

PPetrina in Seal Beach, CA
5.0

Get an estimate

Enter your addresses to see your prices and schedule your move

Keep in touch
Sign up for email announcements, deals, and more!