What if my item is too heavy to move or cannot be moved in or out?

Lugg is always willing to work towards making your move happen! If for any reason it is determined that your Lugg cannot be completed safely, your Luggers will work with their dispatch team to determine the best options for your Lugg. Please keep in mind, that the customer is responsible for making sure they measure their items and locations, to make sure a move is possible.

IMPORTANT: There is a weight limit in place of 100 pounds per Lugger. This is for the safety of your items, location and the Luggers.


Still need help?

Our support team is here to help

Still looking for help?

We have customer support members standing by ready to answer your questions or concerns.

EHGJ

Millions of happy customers

They were early, and then easy going about the person at the pick up point running a bit late, and then super nice and efficient once they got here. They did a great job

CCathy in Riverside, CA
5.0

Wonderful team! Such helpful and efficient and kind movers! They went above and beyond, I am so impressed!

AAudrey in New York, NY
5.0

Get an estimate

Enter your addresses to see your prices and schedule your move

Keep in touch
Sign up for email announcements, deals, and more!