How do I speak with my mover(s)?

Once the Luggers are assigned to your Lugg you have the ability to text or call your Luggers directly about any details or logistics through our mobile app. If you need to work out any details ahead of time, please edit your Lugg in the app or website or email us at support@lugg.com.

IMPORTANT: You will not hear from or be able to connect with your Luggers until they are dispatched to your pickup location. The system will then unlock the ability to communicate with your crew.


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Still looking for help?

We have customer support members standing by ready to answer your questions or concerns.

EEric
HHolly
GGalina
JJordan

Millions of happy customers

Very kind! Worked to solve problems. They took direction well and were so nice. Sometimes you feel like you're putting people out, but they did not act that way at all. Happy to help!

K
Kaley in Los Angeles, CA
5.0

He was very kind and professional. He made sure the task was completed properly and according to my needs.

L
LaTanya in Carson, CA
5.0

They were very accommodating to make everything fit. They got creative and fit my furniture into a small cargo van. They gladly took off the sofa legs and put them back on after delivery. They were kind and patient and perfect gentleman. They were flexible and totally worked with me to get the job done.

S
Shaune-Marie in Wellesley, MA
5.0

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Arriving in as little as 30 minutes.

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