How do I know my scheduled Lugg is on the way?

As soon as you book you’ll receive a text message confirmation with the details of your Lugg. We’ll then send you another text message on the day of your move as a reminder.

Once your crew is en route to the pickup location, you'll receive a text message with their ETA. At this time, you can track their location and communicate with them directly on the Lugg app.

Still need help?

Our support team is here to help

Still looking for help?

We have customer support members standing by ready to answer your questions or concerns.


Millions of happy customers

Scott and Ryan were amazing! They showed up fast, were very gentle with my recliner and delivered with ease!

JJasmine in Los Angeles, CA

Andrew and Zachary were on time and very courteous. They handled the furniture with care. I will use Lugg again. David

DDavid in Westport, CT

Get an instant quote

Enter your addresses to see your prices and schedule your move

Keep in touch
Sign up for email announcements, deals, and more!