Your Lugg will arrive within the window you choose in the app. You can schedule up to 30 days in advance or request on-demand to arrive as soon as 30 minutes or 1 hour depending on availability. Check your app for available times in your area.
Our support team is here to help
We have customer support members standing by ready to answer your questions or concerns.
When picking up a tv from best buy Carlos called immediately when there was an issue verifying them as the proper pickup people through the store. He also had his son with him so I did not need to help move the tv into my third floor (stairs only) apartment. Super friendly, super quick, 10/10 would recommend to anyone
Oscar and Fadil made this by far the easiest and best moving experience I’ve ever had—and nobody uses those words in the same sentence. They took care of everything with a smile. Would absolutely love to request them in the future!
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