What happens if the drop-off location is closed?

If the drop-off location is closed, or will not accept the items that your crew is delivering your crew will reach out to let you know and will request an alternate location to deliver your items to complete your delivery. If no secondary location is available, your crew will need to return the items to the pickup location.

IMPORTANT: We recommend calling ahead to ensure that the drop-off location will be open, and willing to accept the items being delivered upon your crew's arrival. Please note, you will be charged by the minute for the time it takes to get the items to an alternative location or back to the pickup.