What happens if the drop-off location is closed?

If the drop-off location is closed, or will not accept the items that your crew is delivering your crew will reach out to let you know and will request an alternate location to deliver your items to complete your delivery. If no secondary location is available, your crew will need to return the items to the pickup location.

IMPORTANT: We recommend calling ahead to ensure that the drop-off location will be open, and willing to accept the items being delivered upon your crew's arrival. Please note, you will be charged by the minute for the time it takes to get the items to an alternative location or back to the pickup.

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Millions of happy customers

Very kind! Worked to solve problems. They took direction well and were so nice. Sometimes you feel like you're putting people out, but they did not act that way at all. Happy to help!

Kaley in Los Angeles, CA

He was very kind and professional. He made sure the task was completed properly and according to my needs.

LaTanya in Carson, CA

They were very accommodating to make everything fit. They got creative and fit my furniture into a small cargo van. They gladly took off the sofa legs and put them back on after delivery. They were kind and patient and perfect gentleman. They were flexible and totally worked with me to get the job done.

Shaune-Marie in Wellesley, MA

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Arriving in as little as 30 minutes.

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